Occupancy Specialist II (Jackson Park Terrace)

divh2Occupancy Specialist II/h2pWinnCompanies is looking for an Occupancy Specialist II to join our team at Jackson Park Terrace, a 318-unit tax credit and Section 8 residential community located in Chicago, IL./ppIn this role, you will be responsible for assisting the Property Manager with the initial, interim and annual tenant recertifications at the property or properties. You will also provide outstanding service to customers, residents, and clients./ppPlease note that the pay range for this position is $23.00 to $25.00 per hour, depending on experience. Additionally, the selected candidate will adhere to the following schedule: Monday through Friday, from 8:00AM to 5:00PM./ph3Responsibilities:/h3ulliProcess initial, interim and annual recertifications./liliNotifying residents of their impending recertifications using notices supplied by Property Management Software./liliConduct the recertification interviews with residents./liliReview each recertification to ensure that all checklist items are complete./liliSend recertification verification forms to the appropriate agencies (e.g., Social Security Administration, place of employment, welfare agency, Veterans Administration) relevant banks and other organizations (e.g., drug stores)./liliComplete the recertification worksheet necessary to prepare the voucher (i.e., Form 50059) for the local HUD office, state agency, or local housing authority; this includes ensuring that the resident signs the recertification (HUD sites only)./liliComplete the recertification worksheet so that the annual Tax Credit reports (Tenant Income Certification TIC) may be prepared for the state compliance agency. This includes having the resident sign all applicable paperwork./liliAssist the Property Management staff with preparing for the property review by owners, regulatory agencies, auditors, etc., as necessary./liliEnsure all information is accurate and entered in the Property Management Software./liliComply with company policies regarding the proper treatment of Tax Credit and Resident files./liliAssist the Property Management staff with all facets of the move-in process./liliEnsure that files comply with the regulations of all funding/regulatory agencies, such as HOME and HIF./liliEnsure recertifications are fully completed and executed with Property Manager and resident signatures by the date due./liliEnsure the proper treatment of residents personal and private information; maintaining such records in accordance with local, state and/or federal law./liliEnsure that the recertification reporting calendar is followed and that all recertification reports and letters to tenants are run and delivered timely./liliEnsure all prospect information is maintained and managed in a waitlist and in compliance with regulations for waitlist management; including but not limited to completion of guest cards, purging the waitlist at periodic intervals to ensure active and available prospects are at the top of the list, keeping in contact with the top prospects to ensure interest continues when vacancies become available, etc./liliEngage in marketing activities to increase prospect activities./liliShow vacant apartments or take prospects on property tours to solidify interest and pre-qualify applicants as necessary explaining income qualifications and required documentation for certification process./liliAssist Property Management with PBA, Project Based Section 8 or other subsidy contract renewals, including calculation of utility allowances (HUD Contracts)./liliPerform special assignments as needed./li/ulh3Requirements:/h3ulliHigh school diploma or GED equivalent./lili3-5 years of relevant work experience./liliExperience completing recertification, specifically for Low Income Housing Tax Credit and/or Project-based Section 8 program(s)./liliExperience with computer systems, including web-based applications and Microsoft Office./liliExcellent customer service skills./liliSolid verbal and written communication skills./liliGood organizational and administrative skills./liliAbility to consistently meet required deadlines and follow schedules./liliAbility to complete repetitive tasks with a high level of detail./liliAbility to process initial, interim and annual recertifications./liliAbility to plan and schedule 4 months of work activity./li/ulh3Preferred Qualifications:/h3ulliAssociates degree./liliExperience with Real Page or One Site property management software./liliTax Credit Specialist (TCS) and / or Certified Occupancy Specialist (COS) certification preferred./li/ul/div