Waste Connections
divh2Customer Service Representative/h2pCurry Transfer
Recycling, a Waste Connections company, is looking for a high energy Customer Service Representative to join the team in Brookings, Oregon. Previous waste experience would be a huge plus!/ppSchedule: Monday-Friday, 8:00am-5:00pm./ppStarting pay: $21.00 per hour. +$0.50/hour for bilingual applicants/pulliFull Benefits: Medical, Dental, Vision, Life, Disability, FSA/liliPaid holidays off
Generous PTO/lili401(k) with company match/liliOpportunities for career growth within a stable, nationwide company/liliA culture built on teamwork, respect, and integrity/li/ulpDUTIES AND RESPONSIBILITIES:/pulliAnswers high volume incoming calls from customers./liliResponds to voicemail
email inquiries from customers./liliProvides information to the public regarding company services and rates./liliReceives payments from customers./liliWork in conjunction with other departments to resolve customer disputes./liliCommunicate with customers and complete orders such as starting, stopping, or changing service./liliAccurately record
document communications with customers./liliPrepare customer work orders, posts those orders to customer accounts, and assures timely communication of work orders to drivers;/liliDetermine charges for service requested, take payments, prepare change, and manage the cash till./liliEffectively navigate company specific computer operational systems./liliDemonstrate effective use of software applications, at a minimum MS Word and Excel proficient./liliWork in a fast-paced environment while maintaining high levels of detail./liliVarious office tasks in other areas as needed./liliYou should be able to start tasks on your own, work well by yourself and with others./li/ulpMINIMUM JOB REQUIREMENTS:/pulli2 years of Customer Service experience in a high call volume atmosphere./liliArithmetic skill needed to calculate rate adjustments for discounted or partial service./liliKnowledge and skill to accurately input into a computer, including ten key entry, work order, billing and credit posting information./liliExperience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required./liliExcellent organization and communication skills./liliAbility to analyze and solve problems. Gather data, compile information, and prepare reports./li/ulpWORKING CONDITIONS AND PHYSICAL EFFORT:/pulliWork environment is an In-Office a call center. Not Remote Areas are clean, ventilated, and well lighted. Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer./liliCSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards./liliAlso, long periods spent sitting, typing, or looking at a computer screen are very common./li/ulpWaste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status./p/div
Recycling, a Waste Connections company, is looking for a high energy Customer Service Representative to join the team in Brookings, Oregon. Previous waste experience would be a huge plus!/ppSchedule: Monday-Friday, 8:00am-5:00pm./ppStarting pay: $21.00 per hour. +$0.50/hour for bilingual applicants/pulliFull Benefits: Medical, Dental, Vision, Life, Disability, FSA/liliPaid holidays off
Generous PTO/lili401(k) with company match/liliOpportunities for career growth within a stable, nationwide company/liliA culture built on teamwork, respect, and integrity/li/ulpDUTIES AND RESPONSIBILITIES:/pulliAnswers high volume incoming calls from customers./liliResponds to voicemail
email inquiries from customers./liliProvides information to the public regarding company services and rates./liliReceives payments from customers./liliWork in conjunction with other departments to resolve customer disputes./liliCommunicate with customers and complete orders such as starting, stopping, or changing service./liliAccurately record
document communications with customers./liliPrepare customer work orders, posts those orders to customer accounts, and assures timely communication of work orders to drivers;/liliDetermine charges for service requested, take payments, prepare change, and manage the cash till./liliEffectively navigate company specific computer operational systems./liliDemonstrate effective use of software applications, at a minimum MS Word and Excel proficient./liliWork in a fast-paced environment while maintaining high levels of detail./liliVarious office tasks in other areas as needed./liliYou should be able to start tasks on your own, work well by yourself and with others./li/ulpMINIMUM JOB REQUIREMENTS:/pulli2 years of Customer Service experience in a high call volume atmosphere./liliArithmetic skill needed to calculate rate adjustments for discounted or partial service./liliKnowledge and skill to accurately input into a computer, including ten key entry, work order, billing and credit posting information./liliExperience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required./liliExcellent organization and communication skills./liliAbility to analyze and solve problems. Gather data, compile information, and prepare reports./li/ulpWORKING CONDITIONS AND PHYSICAL EFFORT:/pulliWork environment is an In-Office a call center. Not Remote Areas are clean, ventilated, and well lighted. Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer./liliCSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards./liliAlso, long periods spent sitting, typing, or looking at a computer screen are very common./li/ulpWaste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status./p/div