Loan Servicing Representative - Auto Operations

divh2Loan Servicing Representative/h2pWells Fargo is seeking Loan Servicing Representatives to join the Auto Operations Group in Chandler, AZ. This team is part of our Consumer Lending business./ppConsumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services. Find out why were the #1 financial services company to grow YOUR career./ppApply today for opportunities in the following areas:/pulliReinstatements/liliLegal Letters/liliRepossession Operations/liliVendor Support Invoicing/liliImpounds/liliAftermarket/Letter of Guarantee/Specialty Operation Support/liliLoss Recovery/liliPayment Operations/liliBankruptcy Operations/liliTitles/li/ulpIn this role, you will:/pulliSupport Loan Servicing functional area or processes/liliIdentify opportunities to improve various areas within Loan Servicing and recommend solutions/liliReview, research, analyze, calculate, and submit mortgage claims that are moderately complex in nature/liliPerform moderately complex administrative, transactional, operational, or customer support tasks/liliReview, research, process, and respond to written and phone inquiries of moderate to high complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing/liliReceive direction from Loan Servicing supervisors/liliEscalate non-routine questions to experienced individuals/liliUse relevant information and independent judgment to review and file claims while ensuring compliance with all federal, state, client, and company policies, procedures, and regulations/liliInteract and communicate with agencies, investors, insurers, mid-level management, staff, and cross business units, as well as internal or external customers/liliProvide guidance to less experienced peers/li/ulpRequired Qualifications:/pulli2+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education./li/ulpDesired Qualifications:/pulliExperience within auto financial operations and/or automotive industry./liliExperience executing in a fast paced, high demand, production environment while balancing multiple priorities./liliAbility to multi-task to meet deadlines/service level agreements (SLAs), achieve goals, and work under pressure in a dynamic and complex environment./liliAbility to negotiate, influence, collaborate, and facilitate issue resolution with both internal and external parties./liliExcellent analytical skills with high attention to detail and accuracy./liliAbility to navigate multiple computer systems, applications, and utilize search tools to find information./liliCustomer Service focus with the ability to listen to customer needs and recommend solutions./li/ulpJob Expectations:/pulliMust be able to attend full duration of training./liliFlexible to work any hours between 6 am

7 pm./liliHours may adjust bi-annually, based on Daylight Savings Time/liliWork on-site at the location posted/liliThis position does not offer relocation assistance/liliThis position is not eligible for Visa sponsorship/li/ulpJob Location:/pulli2501 S Price Road

Chandler, Arizona 85286 (109808)/li/ulpPosting End Date:/pp14 Jan 2026/ppWe Value Equal Opportunity/ppWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic./ppApplicants with Disabilities/ppTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo./ppDrug and Alcohol Policy/ppWells Fargo maintains a drug free workplace./ppWells Fargo Recruitment and Hiring Requirements:/ppa. Third-Party recordings are prohibited unless authorized by Wells Fargo./ppb. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process./p/div