Part-Time Customer Service Rep

divh2Part-Time Customer Service Rep/h2pNo Previous Experience Required! Entry Level to a New Career Path! Ramp Up From Entry Level by Promotion (Based on Performance) Within 6 Months and Earn Potential Bonus Up to $1,050 Monthly!/pp*This is an in-office position with potential to work remotely depending on performance. All candidates should live within commutable distance of our Dallas, TEXAS offices within 40 miles*/ppWestlake Financial Services is the largest privately held auto finance company in the United States with demonstrated growth year over year. We continue to expand our teams, our diversified business model, and more importantly, we begin to cement our role as a future leader in the automotive industry./ppThe primary job function of this position is to handle inbound calls from Westlake Customers while providing excellent service. The Customer Service Associate partners with management and other departments to troubleshoot questions or concerns brought up by customers. The ideal candidate is able to deal with challenging situations while seeking solutions and is also comfortable at multitasking and working independently in a fast-paced environment./ppPAY RANGE: $15 - $18.43 per hour including bonus. Bonus potential of Up to $595 or more monthly based on performance./ppstrongTASKS AND RESPONSIBILITIES/strong/pulliHandle a high volume of in bound calls from Westlake Customers while ensuring a high level of service/liliInteract with other departments and management to troubleshoot questions or concerns posed by customers/liliDeal with challenging situations while patiently seeking solutions/liliMulti-task and work independently in a fast-paced environment/liliProvide customers with accurate account information/liliTransfer calls to appropriate department or staff/liliIdentify, research, and resolve customers concerns/liliTake payments, make suitable arrangements, and offer solutions/liliDocument all accounts thoroughly/liliCommunicate professionally with internal and external customers/liliOther duties as assigned/li/ulpstrongEXPERIENCE AND REQUIREMENTS/strong/pulliHigh School Diploma Required/liliGood communication, listening and problem-solving skills/liliBasic to intermediate computer knowledge/liliReliable attendance/liliProper grammar and email etiquette/liliType a minimum of 35 WPM/liliAbility to work under time constraints and daily deadlines/liliGood interpersonal skills and teamwork awareness/liliBi-lingual (Spanish) is welcomed but not required/li/ulpPart-Time Benefits:/pulli401K matching/liliEmployee Stock Ownership Program in a $18.2 Billion Company, plus company matching/liliWellness Programs/liliCareer Path Opportunities/liliDiscounts on Parks, Museums, Movie Tickets, and Attractions/liliPaid Sick days/liliHGym (available in our Los Angeles, CA

Dallas, TX office)/liliRental Car Discounts, Dell Member Purchase Program/liliUKG Wallet/li/ulpACKNOWLEDGMENTS We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance./ppWe are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative./p/div