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Customer Service Representative

Curtiss-Wright, Chanhassen, Minnesota, United States, 55317

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divh2Customer Service Representative/h2pWe are looking for a Customer Service Representative to join our Exlar team!/ppAs our Customer Service Representative, you will work with various departments to meet moderately difficult maintenance services sales goals. Maintains direct contact with customers before and/or after the sale. You will support sales team by developing and maintaining positive customer relations (CRM) with clients/customers, which can substantially affect service and/or product revenue(s)./ppLocation: Chanhassen, MN/ppHourly rate: $22.00 to $25.00/ppPlease note that the salary range information provided is a general guideline only, reflecting a position based in Minnesota. Criteria such as the candidates qualifications and relevant experience, the scope of the specific position, as well as market and business considerations will be evaluated when extending an offer./ppWe Take Care of Our People/ppPaid Time Off I 401K with Employer Match and Profit Sharing I Health and Wellness Benefits I Learning and Development Opportunities I Referral Program I Competitive Pay I Recognition/ppYour Challenge/polliProvides assistance to all areas of the company and to customers as needed on moderately complex questions/liliResponds to customer needs in a quick and effective manner performing account management functions. Improved customer relations measure this positions accountabilities/liliCoordinates activities with other departments including import/export shipments/liliUnderstands requirements of various regulations and works to develop processes and procedures to improve efficiency/liliProvides details for pre order and post order assistance upon customer request/liliSupport sales team with product quoting/li/olpWhat You Bring/pulli2+ years of customer service and customer support experience (industrial or manufacturing industry experience is an asset)/liliExperience using CRM systems/liliStrong computer skills required. Must be highly proficient in Microsoft Office products/liliHigh school Diploma or equivalent/liliAbility to work in a fast-paced environment/liliAbility to work independently and collaboratively within a team structure/liliExperience with conflict resolution and customer-centric attitude with a problem-solving mindset/liliAbility to work with ambiguity/liliOrganizational skills with attention to detail/liliMust be a US Person/li/ulpCompliance Statement/ppThis position may require exposure to export-controlled information and subject to additional security screening. In the event information provided during the security screening reveals ineligibility to access export-controlled information, any offer of employment may be reconsidered or withdrawn./ppCurtiss-Wright is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, sexual orientation, gender identity, physical or mental disability, age, ancestry, legally protected medical condition, family care status, marital status, religion, veteran status, national origin, or any other legally protected status. If you require accommodation during the recruitment process, please contact Talent Acquisition./ppIf you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request./p/div