***No agencies or 3rd party Recruiters please. Thank you! ***
Who we are:
Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions. We honor
God
by using our talents to make a
positive difference
in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us. Who we are looking for:
Location: Onsite daily in Englewood, CO Compensation:
$22-27/hr + Bonus Key Responsibilities:
Responsible for negotiating payment arrangements, keeping our borrowers in their homes and keeping loans from turning into 30+ days past-due Maintaining an open line of communication with the borrower(s) after payment is received, allowing for early intervention and preempting future delinquencies Utilize all available skip tracing tools to locate borrower whose current contact information is inaccurate Manage inbound and outbound calling queues via automated calling system Continuously improve knowledge base and skillset to ensure maximum level of customer satisfaction and world class customer experience Perform other job-duty related issues as assigned What you’ll need to be successful:
High School Diploma, GED, or equivalent experience Minimum 2 years of experience in mortgage servicing Minimum 2 years of experience in a Collections environment Bi-lingual skills a plus Strong phone etiquette while having a passion for taking care of customer needs with exceptional customer service skills Solid analytical skills with the ability to exercise prudent judgment Exceptional organization and time management a must Comfortable being a team player Strong interpersonal skills in addition to verbal/written communication Ability to work through stressful situations professionally and respectfully What we offer:
Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus. What to do next:
If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.
#J-18808-Ljbffr
Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions. We honor
God
by using our talents to make a
positive difference
in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us. Who we are looking for:
Location: Onsite daily in Englewood, CO Compensation:
$22-27/hr + Bonus Key Responsibilities:
Responsible for negotiating payment arrangements, keeping our borrowers in their homes and keeping loans from turning into 30+ days past-due Maintaining an open line of communication with the borrower(s) after payment is received, allowing for early intervention and preempting future delinquencies Utilize all available skip tracing tools to locate borrower whose current contact information is inaccurate Manage inbound and outbound calling queues via automated calling system Continuously improve knowledge base and skillset to ensure maximum level of customer satisfaction and world class customer experience Perform other job-duty related issues as assigned What you’ll need to be successful:
High School Diploma, GED, or equivalent experience Minimum 2 years of experience in mortgage servicing Minimum 2 years of experience in a Collections environment Bi-lingual skills a plus Strong phone etiquette while having a passion for taking care of customer needs with exceptional customer service skills Solid analytical skills with the ability to exercise prudent judgment Exceptional organization and time management a must Comfortable being a team player Strong interpersonal skills in addition to verbal/written communication Ability to work through stressful situations professionally and respectfully What we offer:
Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus. What to do next:
If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.
#J-18808-Ljbffr