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Knowledge Operations Lead, AI-Driven CX Content

Coinbase, Indianapolis, Indiana, us, 46262

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A cryptocurrency exchange is seeking a Content & Knowledge Operations Specialist to manage structured content and optimize customer experience. You will implement knowledge systems, track data insights, and collaborate with cross-functional teams. Ideal candidates have experience in content strategy and knowledge management, strong technical skills, and the ability to drive data-informed decisions. This is a hybrid role based in Indianapolis, with a competitive salary range of $99,365—$116,900, along with bonuses and benefits. #J-18808-Ljbffr