Knowledge Operations Lead, AI-Driven CX Content

A leading cryptocurrency company is seeking a Content & Knowledge Operations Specialist to implement knowledge systems and optimize customer experiences. The role demands strong project management skills, a data-driven mindset, and the ability to collaborate across teams. The ideal candidate will have 2+ years of experience in content strategy or customer experience operations. This is a hybrid role with participation expected in in-person events throughout the year. #J-18808-Ljbffr