Knowledge Operations Lead, AI-Driven CX Content

A leading cryptocurrency platform is seeking a Content & Knowledge Operations Specialist to enhance its customer experience. This role focuses on managing structured content and knowledge systems, executing cross-functional initiatives, and leveraging data for performance insights. The ideal candidate will have over 2 years of experience in content strategy or knowledge management, strong technical skills, and excellent collaboration abilities. This position is hybrid and requires participation in team events. #J-18808-Ljbffr