Knowledge Operations Lead, AI-Driven CX Content

A leading cryptocurrency platform is seeking a Content & Knowledge Operations Specialist in Nashville to optimize knowledge management and drive customer experience outcomes. The role focuses on implementing structured workflows and using data insights to enhance operational efficiency. Candidates should possess experience in content strategy and project management. The work environment is collaborative and supports in-person interactions throughout the year. Competitive compensation includes bonuses and equity options. #J-18808-Ljbffr