LHH
Customer Service Representative
Our client in Odenton, MD is seeking a Temporary Customer Service Representative to support their customer communication and order-handling operations. This is a high-engagement role that blends outbound calling, information gathering, and order management, ensuring customers receive timely updates and accurate support throughout the process. Key Responsibilities Respond to customer questions and provide clear, accurate information. Make outbound calls to relay updates, request information, or follow up on pending items. Handle order processing, updates, returns, and exchanges with accuracy. Resolve customer concerns or escalate issues when necessary. Coordinate with internal teams to ensure smooth order flow and fulfillment. Maintain awareness of current order statuses and system updates. Collect customer feedback and share improvement suggestions with leadership. Required Skills & Experience High school diploma or equivalent. At least 1 year of Call Center Experience Comfort with a blend of phone-based communication and order management tasks. Experience using CRM or order-entry systems. Attention to detail and accuracy in record-keeping. Strong problem-solving abilities. Pay Details: $18.00 to $19.00 per hour Search managed by: Katherine Laurrie Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our client in Odenton, MD is seeking a Temporary Customer Service Representative to support their customer communication and order-handling operations. This is a high-engagement role that blends outbound calling, information gathering, and order management, ensuring customers receive timely updates and accurate support throughout the process. Key Responsibilities Respond to customer questions and provide clear, accurate information. Make outbound calls to relay updates, request information, or follow up on pending items. Handle order processing, updates, returns, and exchanges with accuracy. Resolve customer concerns or escalate issues when necessary. Coordinate with internal teams to ensure smooth order flow and fulfillment. Maintain awareness of current order statuses and system updates. Collect customer feedback and share improvement suggestions with leadership. Required Skills & Experience High school diploma or equivalent. At least 1 year of Call Center Experience Comfort with a blend of phone-based communication and order management tasks. Experience using CRM or order-entry systems. Attention to detail and accuracy in record-keeping. Strong problem-solving abilities. Pay Details: $18.00 to $19.00 per hour Search managed by: Katherine Laurrie Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.