Cross Insurance
divh2Personal Lines Account Manager
Lewiston, Maine/h2pThe Cross Family of Agencies welcomes you. We need your talent and expertise./ppPersonal Lines Account Managers are primarily responsible for servicing personal lines insurance policies (new and renewal) while creating and maintaining strong relationships with customers, underwriters and other professionals./ppThe successful Personal Lines Account Manager candidate will be reliable, detail-oriented, have good time management skills, be able to multi-task
prioritize, be a self-starter/be able to work independently and also be able to collaborate well in a team environment./ppDuties of an Account Manager include:/pulliMaintain a Property
Casualty license and keep up with Continuing Education./liliUnderstand and follow the Cross Basic Procedure Manual./liliUnderstand and follow the Personal Lines Workflow Manual, using only approved Action Codes in AMS 360./liliFollow up and complete open Suspense items daily./liliEstablish
maintain good working relationships with company personnel (teammates, underwriters, marketing representatives and carrier service
claims representatives)./liliProvide quality customer service to existing and prospective clients by discussing coverage needs, generating quotes and processing policy changes as needed./liliDevelop new business from existing accounts and assigned leads to contribute to meeting departmental production goals and individual sales goals./liliProactively retain accounts./liliStay up-to-date on new insurance products and market/industry trends./liliAn ability to understand and analyze insurance coverages and policy forms./liliStrong written, oral and phone communication skills./liliOrganize, set and maintain priorities./liliHave a working knowledge and/or experience with AMS360, Microsoft Office (Word, Outlook, Teams), and PL Rater./liliCollect payment information, upload payments to various company websites
record activity notes in AMS360./liliSubmit loss notices to carriers and follow up for claim acknowledgements./liliFollow up on any Broker of Record letters within your assigned book of business./liliPerform other duties as assigned./li/ulpQualifications:/pulliHigh school diploma or equivalent. Higher education or certifications are a plus./liliPrior insurance office or account management experience preferred./liliMust hold your Maine Property
Casualty Producer Resident License, or be willing to obtain it within three months./li/ulpPosition Details:/pulliThe Personal Lines Account Manager position is a full-time, Monday through Friday position in our Lewiston, Maine office./liliIn-office work primarily; occasional remote work may be available under certain circumstances for the well-qualified Account Manager./li/ulpCompensation: The base hourly rate for this role is $19.00 $21.00. Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more./p/div
Lewiston, Maine/h2pThe Cross Family of Agencies welcomes you. We need your talent and expertise./ppPersonal Lines Account Managers are primarily responsible for servicing personal lines insurance policies (new and renewal) while creating and maintaining strong relationships with customers, underwriters and other professionals./ppThe successful Personal Lines Account Manager candidate will be reliable, detail-oriented, have good time management skills, be able to multi-task
prioritize, be a self-starter/be able to work independently and also be able to collaborate well in a team environment./ppDuties of an Account Manager include:/pulliMaintain a Property
Casualty license and keep up with Continuing Education./liliUnderstand and follow the Cross Basic Procedure Manual./liliUnderstand and follow the Personal Lines Workflow Manual, using only approved Action Codes in AMS 360./liliFollow up and complete open Suspense items daily./liliEstablish
maintain good working relationships with company personnel (teammates, underwriters, marketing representatives and carrier service
claims representatives)./liliProvide quality customer service to existing and prospective clients by discussing coverage needs, generating quotes and processing policy changes as needed./liliDevelop new business from existing accounts and assigned leads to contribute to meeting departmental production goals and individual sales goals./liliProactively retain accounts./liliStay up-to-date on new insurance products and market/industry trends./liliAn ability to understand and analyze insurance coverages and policy forms./liliStrong written, oral and phone communication skills./liliOrganize, set and maintain priorities./liliHave a working knowledge and/or experience with AMS360, Microsoft Office (Word, Outlook, Teams), and PL Rater./liliCollect payment information, upload payments to various company websites
record activity notes in AMS360./liliSubmit loss notices to carriers and follow up for claim acknowledgements./liliFollow up on any Broker of Record letters within your assigned book of business./liliPerform other duties as assigned./li/ulpQualifications:/pulliHigh school diploma or equivalent. Higher education or certifications are a plus./liliPrior insurance office or account management experience preferred./liliMust hold your Maine Property
Casualty Producer Resident License, or be willing to obtain it within three months./li/ulpPosition Details:/pulliThe Personal Lines Account Manager position is a full-time, Monday through Friday position in our Lewiston, Maine office./liliIn-office work primarily; occasional remote work may be available under certain circumstances for the well-qualified Account Manager./li/ulpCompensation: The base hourly rate for this role is $19.00 $21.00. Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more./p/div