Summary
The Integrity & Support Operations (ISO) team at Meta plays a crucial role in supporting Meta's top-spending advertisers by delivering scalable services and operations. Our team blends profound product expertise with proficient operational and analytical skills to develop solutions that cater to the needs of millions of advertisers across a broad portfolio of complex products. Within the ISO organization, the Technical Solutions Consultant team specializes in supporting our monetization products. We are a group of problem solvers dedicated to optimizing the utilization of our products by businesses. Our motivation is rooted in our proven commitment for technology and our commitment to driving impact for our advertisers.
Responsibilities
- Develop a comprehensive understanding of Meta's monetization products, encompassing signals, measurement, and ads delivery, and offer advisory support to clients and partners regarding best practices
- Resolve technical issues stemming from our client's usage of Meta's advertising solutions
- Work closely with cross-functional Product and Engineering teams in the go-to-market (GTM) process of launching new products and supporting existing ones
- Discover opportunities for enhancing and streamlining workflows through optimization and automation across entire support funnel
Minimum Qualifications
- BA/BS in Computer Science, Engineering, Digital Marketing, or related degree
- 3+ years of experience in the digital advertising or technology industries, along with a comprehensive understanding of the advertising technology landscape
- Proficient in troubleshooting advertising technologies, including but not limited to pixels, ad servers, auctions, and delivery systems
- Experience working with web technologies such as: APIs, HTML, CSS, JavaScript and HTTP
- Proficiency in SQL
- Experience in client-facing roles, effectively communicating technical concepts and solutions to non-technical individuals or groups
Preferred Qualifications
- Prior experience with technical troubleshooting in AdTech preferred
Compensation
$37.98/hour to $115,000/year + bonus + equity + benefits
Industry
Internet
Equal Opportunity
Meta is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
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