Caesars Entertainment
Position Overview
We are seeking a visionary and strategic
Vice President of Product Management
to lead product innovation and direction across our casino hotel’s core guest-facing verticals—including Gaming, Parking, Food & Beverage, Retail, Entertainment, and Hospitality Services. This role is pivotal in shaping the end-to-end guest experience through integrated digital and physical product strategies that drive engagement, revenue, and operational excellence. The VP will work closely with Technical Leadership, Shepherding Leads, and the Digital Channels team to ensure consistent KPI measurement and reporting, robust solution selection, and disciplined pilot-to-decisioning processes. The role will be responsible for leading a transformation of customer facing projects towards an agile style mindset. Key Responsibilities Develop and execute a comprehensive product roadmap aligned with business objectives and guest experience goals. Champion innovation across all guest touchpoints—gaming floors, mobile apps, kiosks, parking systems, dining experiences, and more. Align product initiatives with enterprise transformation goals, clearly defined KPIs, and strategic plans. Cross-Functional Leadership
Collaborate with Technology, Operations, Marketing, and Guest Services to deliver seamless, integrated experiences. Lead a team of technical product portfolio managers and project managers across key verticals. Ensure cross-departmental alignment for product launches, enhancements, and lifecycle management. Guest Experience Optimization
Use data and insights to understand guest behavior and preferences. Drive personalization, loyalty, and convenience through digital platforms and on-property innovations. Monitor product performance metrics and iterate based on analytics and feedback. Operational Excellence
Streamline product operations across Gaming, Parking, F&B, and other verticals to improve efficiency and reduce friction. Ensure compliance with regulatory standards and internal policies. Manage vendor relationships and technology partnerships. Establish consistent KPI frameworks and reporting mechanisms across all product initiatives. Lead rigorous solution evaluation and pilot programs to ensure scalable, high-impact decisioning. Qualifications
10+ years of product leadership experience, ideally in hospitality, gaming, or entertainment. Proven success managing complex, multi-vertical product portfolios. Deep understanding of casino operations, guest experience design, and digital transformation. Strong leadership, communication, and stakeholder management skills. Experience with Agile methodologies and project management tools. Curiosity and openness to integrating AI into daily operations and product strategy. Demonstrated ability to lead cross-functional teams in fast-paced, dynamic environments. About Us
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. DISCLAIMER The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices. EQUAL EMPLOYMENT OPPORTUNITY Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Job Info
Job Identification 75746 Job Category Information Technology Job Schedule Full time
#J-18808-Ljbffr
We are seeking a visionary and strategic
Vice President of Product Management
to lead product innovation and direction across our casino hotel’s core guest-facing verticals—including Gaming, Parking, Food & Beverage, Retail, Entertainment, and Hospitality Services. This role is pivotal in shaping the end-to-end guest experience through integrated digital and physical product strategies that drive engagement, revenue, and operational excellence. The VP will work closely with Technical Leadership, Shepherding Leads, and the Digital Channels team to ensure consistent KPI measurement and reporting, robust solution selection, and disciplined pilot-to-decisioning processes. The role will be responsible for leading a transformation of customer facing projects towards an agile style mindset. Key Responsibilities Develop and execute a comprehensive product roadmap aligned with business objectives and guest experience goals. Champion innovation across all guest touchpoints—gaming floors, mobile apps, kiosks, parking systems, dining experiences, and more. Align product initiatives with enterprise transformation goals, clearly defined KPIs, and strategic plans. Cross-Functional Leadership
Collaborate with Technology, Operations, Marketing, and Guest Services to deliver seamless, integrated experiences. Lead a team of technical product portfolio managers and project managers across key verticals. Ensure cross-departmental alignment for product launches, enhancements, and lifecycle management. Guest Experience Optimization
Use data and insights to understand guest behavior and preferences. Drive personalization, loyalty, and convenience through digital platforms and on-property innovations. Monitor product performance metrics and iterate based on analytics and feedback. Operational Excellence
Streamline product operations across Gaming, Parking, F&B, and other verticals to improve efficiency and reduce friction. Ensure compliance with regulatory standards and internal policies. Manage vendor relationships and technology partnerships. Establish consistent KPI frameworks and reporting mechanisms across all product initiatives. Lead rigorous solution evaluation and pilot programs to ensure scalable, high-impact decisioning. Qualifications
10+ years of product leadership experience, ideally in hospitality, gaming, or entertainment. Proven success managing complex, multi-vertical product portfolios. Deep understanding of casino operations, guest experience design, and digital transformation. Strong leadership, communication, and stakeholder management skills. Experience with Agile methodologies and project management tools. Curiosity and openness to integrating AI into daily operations and product strategy. Demonstrated ability to lead cross-functional teams in fast-paced, dynamic environments. About Us
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. DISCLAIMER The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices. EQUAL EMPLOYMENT OPPORTUNITY Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Job Info
Job Identification 75746 Job Category Information Technology Job Schedule Full time
#J-18808-Ljbffr