Property Manager - Residential
Smartland LLC, Eastlake, OH, United States
Smartland is a fast-growing real estate and property management company overseeing 1,400+ apartments and single-family homes across the Cleveland area. We’re seeking a high-performing Property Manager to lead daily operations, drive occupancy and financial performance, and deliver an excellent resident experience across a 300+ unit portfolio.
In this role, you will be the primary leader accountable for property performance, team execution, and resident satisfaction. You will work onsite across multiple communities and report directly to the Regional Property Manager / Director of Operations.
Schedule
Monday–Friday (standard business hours)
On-call rotation required
Occasional evenings, weekends, or emergency availability
What You’ll Do
As Property Manager, you will oversee all operational, leasing, financial, and customer service functions for your assigned communities.
Key Responsibilities:
Lead operations for a 300+ unit residential portfolio
Drive strong occupancy, collections, and resident satisfaction
Own and deliver against key performance metrics (KPIs), including:
Occupancy and leasing performance
Collections and delinquency targets
Leasing conversion rates
Unit turn timelines
Resident satisfaction benchmarks
Lead, coach, and hold leasing and maintenance teams accountable
Oversee leasing strategy, marketing execution, and move-in/move-out processes
Conduct regular property walks and unit inspections to ensure quality standards
Oversee maintenance operations, work orders, and unit turns
Manage vendor relationships, review bids, and approve work
Ensure compliance with Fair Housing laws, safety standards, and company policies
Prepare accurate weekly and monthly operational and financial reports
Partner with leadership on property improvement and performance plans
Resolve resident issues professionally and maintain strong community relationships
Make timely, data-driven decisions to protect and grow asset value
What You Bring
2+ years of property management experience (multifamily strongly preferred)
Strong working knowledge of Fair Housing and compliance requirements
Proven leadership experience managing leasing and maintenance teams
Ability to hold teams accountable and handle difficult conversations
Highly organized with strong follow-through and attention to detail
Excellent communication, problem-solving, and conflict-resolution skills
Experience with budgets, reporting, and performance metrics
Proficiency with Google Workspace; AppFolio experience a plus
Ability to thrive in a fast-paced, high-accountability environment
Professional, self-driven, and results-oriented mindset
Why You’ll Love Working at Smartland
Smartland supports high-performing leaders with modern tools, clear expectations, and room to grow.
$75,000+ base salary with performance-based bonuses
Medical, Dental, and Vision benefits
Generous Paid Time Off
Clear advancement opportunities within a growing company
Supportive leadership and collaborative culture
Organized systems, structured processes, and ongoing development
Not a Fit If You…
Struggle with accountability, follow-through, or attendance
Avoid leadership responsibility or difficult conversations
Cannot manage deadlines, priorities, or fast-paced environments
Lack property management or Fair Housing experience
Resist documentation, systems, or established SOPs
Ready to Lead?
If you’re a results-driven property management professional who enjoys leading teams, improving operations, and delivering strong performance, we want to meet you.
Apply today and take the next step in your property management career with Smartland.
CI : Architect, Technical Expert, Administrator, Coordinator, Scholar
Loc : Domestic
#J-18808-Ljbffr
In this role, you will be the primary leader accountable for property performance, team execution, and resident satisfaction. You will work onsite across multiple communities and report directly to the Regional Property Manager / Director of Operations.
Schedule
Monday–Friday (standard business hours)
On-call rotation required
Occasional evenings, weekends, or emergency availability
What You’ll Do
As Property Manager, you will oversee all operational, leasing, financial, and customer service functions for your assigned communities.
Key Responsibilities:
Lead operations for a 300+ unit residential portfolio
Drive strong occupancy, collections, and resident satisfaction
Own and deliver against key performance metrics (KPIs), including:
Occupancy and leasing performance
Collections and delinquency targets
Leasing conversion rates
Unit turn timelines
Resident satisfaction benchmarks
Lead, coach, and hold leasing and maintenance teams accountable
Oversee leasing strategy, marketing execution, and move-in/move-out processes
Conduct regular property walks and unit inspections to ensure quality standards
Oversee maintenance operations, work orders, and unit turns
Manage vendor relationships, review bids, and approve work
Ensure compliance with Fair Housing laws, safety standards, and company policies
Prepare accurate weekly and monthly operational and financial reports
Partner with leadership on property improvement and performance plans
Resolve resident issues professionally and maintain strong community relationships
Make timely, data-driven decisions to protect and grow asset value
What You Bring
2+ years of property management experience (multifamily strongly preferred)
Strong working knowledge of Fair Housing and compliance requirements
Proven leadership experience managing leasing and maintenance teams
Ability to hold teams accountable and handle difficult conversations
Highly organized with strong follow-through and attention to detail
Excellent communication, problem-solving, and conflict-resolution skills
Experience with budgets, reporting, and performance metrics
Proficiency with Google Workspace; AppFolio experience a plus
Ability to thrive in a fast-paced, high-accountability environment
Professional, self-driven, and results-oriented mindset
Why You’ll Love Working at Smartland
Smartland supports high-performing leaders with modern tools, clear expectations, and room to grow.
$75,000+ base salary with performance-based bonuses
Medical, Dental, and Vision benefits
Generous Paid Time Off
Clear advancement opportunities within a growing company
Supportive leadership and collaborative culture
Organized systems, structured processes, and ongoing development
Not a Fit If You…
Struggle with accountability, follow-through, or attendance
Avoid leadership responsibility or difficult conversations
Cannot manage deadlines, priorities, or fast-paced environments
Lack property management or Fair Housing experience
Resist documentation, systems, or established SOPs
Ready to Lead?
If you’re a results-driven property management professional who enjoys leading teams, improving operations, and delivering strong performance, we want to meet you.
Apply today and take the next step in your property management career with Smartland.
CI : Architect, Technical Expert, Administrator, Coordinator, Scholar
Loc : Domestic
#J-18808-Ljbffr