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Key Account Manager-Brooklyn - Rare & Specialty Products

Harrow, Inc., Brooklyn, New York, United States, 11210

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Key Account Manager – Rare & Specialty Products Who is Harrow?

Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow celebrates entrepreneurial culture and is driven by innovation, patient access and commitment to global vision care.

Product Portfolio Highlights

Broad Dry Eye Disease line – VEVYE® and adjacent ocular surface products FLAREX® and FRESHKOTE®

Peri‑operative Surgical line – TRIESENCE® and BYQLOVI™

Rare & Specialty products – ILEVRO®, NATACYN®, VERKAZIA®

Robust internal development pipeline – MELT‑300, MELT‑210, H‑N08, CR‑01

Job Summary

The Key Account Manager for the Rare & Specialty Products (RSP) Business Unit launches and grows market share in a defined geographic area, focusing on demand through commercial payer channel. The role reports to the Area Sales Manager and requires a self‑starter, solution oriented professional with strong organizational skills. Monthly/quarterly/annual sales revenue and product objectives are achieved through value‑based communication with ophthalmologists, optometrists, primary care physicians and support staff. 80 % travel.

Core Responsibilities

Meet or exceed quarterly sales revenue and product goals

Develop new customers while converting existing customer base

Entrepreneurial mindset to analyze, develop and grow territory

Drive demand through organic pull‑through and deploy reimbursement solutions

Call ophthalmic and primary care professionals in defined markets

Develop critical physician and staff relationships within assigned geography

Utilize internal resources to develop quarterly action plans and partner with accounts

Maintain accurate CRM record‑keeping in a timely manner

Competent in PowerPoint, Excel, Word and Outlook

Maintain in‑depth understanding of ophthalmic product portfolio and competition

Articulate clinical benefits of products and solutions in a compliant manner

Act with sense of urgency at all levels of customer care and follow‑up

Collaborate with internal departments and peers

Ability to travel throughout assigned geography on routine basis

Manage expenses in a thoughtful, responsible, ethical manner

Resourceful thinker who wins with available resources

Liaison for customers with continual follow‑up

Qualifications & Requirements

Bachelor’s degree in related field

High‑energy, self‑starter mindset essential

Ability to build, develop and foster long‑standing relationships with customers

Ability to absorb product information quickly and offer resonant solutions

Experience executing strategic and targeted business plans around priorities and goals

Proficient with MS Office – Word, Excel, PowerPoint

Clinical understanding of ophthalmology preferred

Knowledge of payer landscape – Commercial, Medicare Part D, dual eligibility beneficial

Knowledge of how physicians make decisions regarding patient care for various therapies

Proficiency with CRM system

Position Type

Remote

Travel

Up to 80 % weekly travel in a defined territory with overnight stays potentially required

Equal Employment Opportunity

As set forth in Harrow, Inc.’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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