Director Programming & Entertainment
Songteller Hotel, Nashville, Tennessee, United States, 37247
Herschend isseekingan experienced anddynamicDirector ofProgramming & Entertainmenttohelp set the rhythmfor our newest hospitality venture,Dolly Parton’sSongTellerHotel,locatedin the heart of Downtown Nashville.This role is all about bringing music, stories, and live performance to life in ways that feel personal, joyful, and unforgettable. Equal parts creative visionary and operational leader, the Directorof Programming & Entertainmentwill shape how guests experience entertainment across the property; from intimate moments to marquee performances,ensuring every note rings true to theSongTellerSpirit.
Inspired by Dolly Parton's epic career and trailblazing spirit,SongTellerHotelin Nashville is as unique as the global icon herself. Dolly welcomes guests to a place where they can Love Every Moment; it is a place to unplug, to connect with loved ones and to be entertained.
The Director ofProgramming & Entertainmentwill lead all aspects of live entertainment and activation programming forDolly Parton’sSongTellerHotelfeaturing245rooms,twoF&BEntertainmentvenues, amarket,andDolly Parton’s Museum.From booking exceptional talent and producing world-class performances to crafting thoughtful activations that surprise and delight guestsand visitors alike.This role defines the hotel’s entertainment voice, curating programming that honors Dolly Parton’s legacy of storytelling, inclusivity, and heart while embracing fresh ideas and emerging talent. Workinghand-in-handwith production, marketing, food & beverage, and guest experience teams, this leaderensures each performance is beautifully executed, financially sound, and seamlessly woven into the guest journey.Toachieve success in this role,one must drive results while adhering to ourHeartspitality®culture.This role will be highly rewardingfor a collaborative, detail-minded leader who knows how to mix creativity with precisionand a leader that believes the best hospitality, like the best music, comes from the heart.
SongTellerHotelNashville is more than just a place to rest yourhead,it's a hub of music, style, and hospitality designed the Dolly-way. Sprinkled with glamour, artistic surprises and a sense of humor -it's an experience as unforgettable as the entertainer herself.SongTellerHotelcelebrates the people, talent and setting of the destination, weaving the local music and culinary scenes together. So come experience the unique charm, and hospitality that could only be created by the iconichostessherself!
SUMMARY OF ESSENTIAL FUNCTIONS & RESPONSIBILITIES
Leadand direct the development,strategy, and execution of all live entertainment and experiential programming for Dolly Parton’sSongTellerHotel.
Serve as the primary talent buyer for the hotel’s entertainment venue, overseeing artist selection, booking, contracting, and negotiations.
Curate and manage a year-round calendar of ticketed and non-ticketed performances that align with brand, audience, and financial goals.
Oversee full show lifecycle management, including advancing, production coordination, technical and hospitality rider fulfillment, and artist settlement.
Book and manage entertainment for multiple venues and activation spaces across the property, including lounges, restaurants, outdoor areas, and special events.
Develop and execute property-wide activations and immersive experiences in collaboration with marketing, food & beverageand guest experience teams.
Manage entertainment and programming budgets, forecasts, and financial performance, ensuring fiscal responsibility and profitability.
Establish andmaintainstandard operating procedures for booking, production, and artist relations in a professional performance venue environment.
Lead, mentor, and supervise programming, entertainment, and production staff and external partners.
Act as the primary liaison with artists, agents, managers, promoters, and internal stakeholders.
Uphold and steward theSongTellerHotel brand, ensuring all programming reflects Dolly Parton’sSongTellerHotel’svalues, storytelling, and quality standards.
Monitor guest satisfaction, attendance, and performance metrics to continually refineprogrammingstrategy.
Stay current on live entertainment trends, emerging talent, and best practices in venue operations and hospitality entertainment.
This job description is not an “all-inclusive’ list of the duties and responsibilities of this position or of the skills and abilitiesrequiredto perform this position.
QUALIFICATIONS
8–10+ years of progressive experience in live entertainment programming, talent booking, venue operations, hospitality entertainment, or event production.
Demonstrated advancing, and producing live performances in a professional performance venue or multi-venue environment.
Strong knowledge of artist contracts, technical and hospitality riders, productionlogistics, and settlement processes.
Proven ability to develop and manage entertainment budgets, forecasts, and financial performance.
Established relationships with artists, agents, managers, promoters, and industry partners.
Experience leading cross-functional teams and collaborating across departments such as marketing, production, food & beverage, and guest experience.
Exceptional negotiation, communication, and organizational skills.
Ability to work evenings, weekends, and holidays as required by performance schedules.
Strong communicationand interpersonal skills
Experience supporting pre-opening or launch-phase entertainment and venue operationsis preferred
Passion for storytelling, music culture, and creating meaningful guest experiences.
ABOUT DOLLY PARTON'S SONGTELLER HOTEL & HERSCHEND Dolly Parton’sSongTellerHotel is thenewest hospitality ventureofHerschend.Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique,all are unitedbya shared purpose:Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we callHeartspitality—the intersection of heart and hospitality.
As anequal-opportunityemployer, we strive to provide environments where every host, guest, and partnerfeelwelcome, valued, and loved. Wefirmly believethat words and actions matter, which is why all individuals areto be treatedequally and with respect.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Inspired by Dolly Parton's epic career and trailblazing spirit,SongTellerHotelin Nashville is as unique as the global icon herself. Dolly welcomes guests to a place where they can Love Every Moment; it is a place to unplug, to connect with loved ones and to be entertained.
The Director ofProgramming & Entertainmentwill lead all aspects of live entertainment and activation programming forDolly Parton’sSongTellerHotelfeaturing245rooms,twoF&BEntertainmentvenues, amarket,andDolly Parton’s Museum.From booking exceptional talent and producing world-class performances to crafting thoughtful activations that surprise and delight guestsand visitors alike.This role defines the hotel’s entertainment voice, curating programming that honors Dolly Parton’s legacy of storytelling, inclusivity, and heart while embracing fresh ideas and emerging talent. Workinghand-in-handwith production, marketing, food & beverage, and guest experience teams, this leaderensures each performance is beautifully executed, financially sound, and seamlessly woven into the guest journey.Toachieve success in this role,one must drive results while adhering to ourHeartspitality®culture.This role will be highly rewardingfor a collaborative, detail-minded leader who knows how to mix creativity with precisionand a leader that believes the best hospitality, like the best music, comes from the heart.
SongTellerHotelNashville is more than just a place to rest yourhead,it's a hub of music, style, and hospitality designed the Dolly-way. Sprinkled with glamour, artistic surprises and a sense of humor -it's an experience as unforgettable as the entertainer herself.SongTellerHotelcelebrates the people, talent and setting of the destination, weaving the local music and culinary scenes together. So come experience the unique charm, and hospitality that could only be created by the iconichostessherself!
SUMMARY OF ESSENTIAL FUNCTIONS & RESPONSIBILITIES
Leadand direct the development,strategy, and execution of all live entertainment and experiential programming for Dolly Parton’sSongTellerHotel.
Serve as the primary talent buyer for the hotel’s entertainment venue, overseeing artist selection, booking, contracting, and negotiations.
Curate and manage a year-round calendar of ticketed and non-ticketed performances that align with brand, audience, and financial goals.
Oversee full show lifecycle management, including advancing, production coordination, technical and hospitality rider fulfillment, and artist settlement.
Book and manage entertainment for multiple venues and activation spaces across the property, including lounges, restaurants, outdoor areas, and special events.
Develop and execute property-wide activations and immersive experiences in collaboration with marketing, food & beverageand guest experience teams.
Manage entertainment and programming budgets, forecasts, and financial performance, ensuring fiscal responsibility and profitability.
Establish andmaintainstandard operating procedures for booking, production, and artist relations in a professional performance venue environment.
Lead, mentor, and supervise programming, entertainment, and production staff and external partners.
Act as the primary liaison with artists, agents, managers, promoters, and internal stakeholders.
Uphold and steward theSongTellerHotel brand, ensuring all programming reflects Dolly Parton’sSongTellerHotel’svalues, storytelling, and quality standards.
Monitor guest satisfaction, attendance, and performance metrics to continually refineprogrammingstrategy.
Stay current on live entertainment trends, emerging talent, and best practices in venue operations and hospitality entertainment.
This job description is not an “all-inclusive’ list of the duties and responsibilities of this position or of the skills and abilitiesrequiredto perform this position.
QUALIFICATIONS
8–10+ years of progressive experience in live entertainment programming, talent booking, venue operations, hospitality entertainment, or event production.
Demonstrated advancing, and producing live performances in a professional performance venue or multi-venue environment.
Strong knowledge of artist contracts, technical and hospitality riders, productionlogistics, and settlement processes.
Proven ability to develop and manage entertainment budgets, forecasts, and financial performance.
Established relationships with artists, agents, managers, promoters, and industry partners.
Experience leading cross-functional teams and collaborating across departments such as marketing, production, food & beverage, and guest experience.
Exceptional negotiation, communication, and organizational skills.
Ability to work evenings, weekends, and holidays as required by performance schedules.
Strong communicationand interpersonal skills
Experience supporting pre-opening or launch-phase entertainment and venue operationsis preferred
Passion for storytelling, music culture, and creating meaningful guest experiences.
ABOUT DOLLY PARTON'S SONGTELLER HOTEL & HERSCHEND Dolly Parton’sSongTellerHotel is thenewest hospitality ventureofHerschend.Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique,all are unitedbya shared purpose:Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we callHeartspitality—the intersection of heart and hospitality.
As anequal-opportunityemployer, we strive to provide environments where every host, guest, and partnerfeelwelcome, valued, and loved. Wefirmly believethat words and actions matter, which is why all individuals areto be treatedequally and with respect.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr