Arroyo Grande, United States | Posted on 01/13/2026
We are seeking experienced transportation professionals to join a fast-paced, team-oriented logistics environment built on collaboration, accountability, and long-term customer relationships. Our organization provides non-asset-based transportation solutions across the continental United States and Canada by leveraging a strong carrier network and a consultative, service-driven approach. We specialize in Truckload (TL) and Less Than Truckload (LTL) freight while supporting a wide range of additional modes to meet complex customer needs.
The National Account Manager is responsible for converting qualified leads generated by the sales hunter team into long-term customers and growing those relationships into high-volume, multi-lane accounts. This role requires strong closing ability, operational understanding, and the discipline to manage customers post-sale while partnering closely with internal brokerage and operations teams to ensure execution excellence.
Key Responsibilities
Receive qualified inbound leads from the sales hunter team and manage the full sales cycle from qualification through close
Conduct discovery calls to understand shipper operations, freight profiles, lanes, service expectations, and pricing requirements
Develop and present transportation solutions across
Truckload (TL), Less Than Truckload (LTL), flatbed, heavy haul, intermodal, and temperature-controlled freight
Lead pricing strategy, rate negotiations, and contract discussions to close new business profitably
Own customer onboarding, ensuring a smooth transition from sales to operations and setting clear expectations
Serve as the primary point of contact for newly closed and assigned national accounts
Collaborate with internal brokerage and carrier teams to ensure capacity, service consistency, and margin alignment
Proactively identify opportunities to expand accounts through additional lanes, modes, and volume
Monitor account performance, service levels, and KPIs, addressing issues quickly and professionally
Conduct regular customer check-ins, business reviews, and strategy sessions
Maintain accurate CRM documentation, forecasts, and pipeline reporting
Represent the company professionally in customer meetings
Requirements
Minimum
2 years of experience
in a
non-asset-based 3PL or freight brokerage
environment
Proven experience
closing shipper business
and converting warm or qualified leads into active customers
Strong understanding of
TL and LTL brokerage operations ; experience with flatbed, heavy haul, intermodal, or temperature-controlled freight strongly preferred
Ability to manage pricing, margins, and service expectations across multiple lanes and customers
Excellent communication, negotiation, and relationship-building skills
Strong operational awareness with the ability to translate customer needs into executable freight solutions
Self‑directed, organized, and comfortable managing multiple accounts simultaneously
Ability to work independently while collaborating effectively with sales hunters, operations, and leadership
Proficient with CRM systems, TMS platforms, Microsoft Office (Outlook, Excel, Word), and standard business tools
Medical, dental, life, and vision insurance effective the first of the month after 60 days.
401(k) with company matching plan, available January 1 or July 1 following one year of employment.
Additional Information
Schedule: Monday–Friday, 7:00am–4:00pm (1-hour lunch)
Compensation: Commission based
Background check and drug test required
By applying to this position, you consent to being contacted by our recruiting team via phone, email, or text regarding this and future opportunities that match your profile.
#J-18808-Ljbffr
We are seeking experienced transportation professionals to join a fast-paced, team-oriented logistics environment built on collaboration, accountability, and long-term customer relationships. Our organization provides non-asset-based transportation solutions across the continental United States and Canada by leveraging a strong carrier network and a consultative, service-driven approach. We specialize in Truckload (TL) and Less Than Truckload (LTL) freight while supporting a wide range of additional modes to meet complex customer needs.
The National Account Manager is responsible for converting qualified leads generated by the sales hunter team into long-term customers and growing those relationships into high-volume, multi-lane accounts. This role requires strong closing ability, operational understanding, and the discipline to manage customers post-sale while partnering closely with internal brokerage and operations teams to ensure execution excellence.
Key Responsibilities
Receive qualified inbound leads from the sales hunter team and manage the full sales cycle from qualification through close
Conduct discovery calls to understand shipper operations, freight profiles, lanes, service expectations, and pricing requirements
Develop and present transportation solutions across
Truckload (TL), Less Than Truckload (LTL), flatbed, heavy haul, intermodal, and temperature-controlled freight
Lead pricing strategy, rate negotiations, and contract discussions to close new business profitably
Own customer onboarding, ensuring a smooth transition from sales to operations and setting clear expectations
Serve as the primary point of contact for newly closed and assigned national accounts
Collaborate with internal brokerage and carrier teams to ensure capacity, service consistency, and margin alignment
Proactively identify opportunities to expand accounts through additional lanes, modes, and volume
Monitor account performance, service levels, and KPIs, addressing issues quickly and professionally
Conduct regular customer check-ins, business reviews, and strategy sessions
Maintain accurate CRM documentation, forecasts, and pipeline reporting
Represent the company professionally in customer meetings
Requirements
Minimum
2 years of experience
in a
non-asset-based 3PL or freight brokerage
environment
Proven experience
closing shipper business
and converting warm or qualified leads into active customers
Strong understanding of
TL and LTL brokerage operations ; experience with flatbed, heavy haul, intermodal, or temperature-controlled freight strongly preferred
Ability to manage pricing, margins, and service expectations across multiple lanes and customers
Excellent communication, negotiation, and relationship-building skills
Strong operational awareness with the ability to translate customer needs into executable freight solutions
Self‑directed, organized, and comfortable managing multiple accounts simultaneously
Ability to work independently while collaborating effectively with sales hunters, operations, and leadership
Proficient with CRM systems, TMS platforms, Microsoft Office (Outlook, Excel, Word), and standard business tools
Medical, dental, life, and vision insurance effective the first of the month after 60 days.
401(k) with company matching plan, available January 1 or July 1 following one year of employment.
Additional Information
Schedule: Monday–Friday, 7:00am–4:00pm (1-hour lunch)
Compensation: Commission based
Background check and drug test required
By applying to this position, you consent to being contacted by our recruiting team via phone, email, or text regarding this and future opportunities that match your profile.
#J-18808-Ljbffr