Overview
Position:
Customer Service Representative Location:
Phoenix, AZ Schedule:
Monday–Friday, 8:00 AM – 5:00 PM Pay Range:
$20–$25/hour (based on experience) Position Overview:
We are seeking a Customer Service Representative to support daily customer interactions and order processing in a fast-paced industrial/manufacturing environment. This role is fully onsite and plays a critical part in ensuring accurate order entry, timely follow-up, and excellent customer service.
Responsibilities
Answer inbound customer calls and emails in a professional and timely manner Enter customer orders accurately into internal systems Process and manage customer orders from start to completion Follow up with customers regarding order status, delivery timelines, and updates Coordinate with internal teams to resolve order issues or questions Maintain accurate customer and order records Provide consistent, high-quality customer support
Qualifications
Prior experience in customer service, order processing, or administrative support Strong attention to detail and accuracy Comfortable handling phone-based customer interactions Basic computer skills and ability to learn internal systems Reliable, punctual, and able to work onsite during scheduled hours
Preferred Experience
Experience in manufacturing, industrial supply, or distribution environments Familiarity with ERP or order entry systems Customer service experience supporting technical or product-based orders
Benefits
401(k) matching Dental insurance Health insurance Mileage reimbursement Opportunities for advancement Paid time off Paid training
Additional Details
Location and schedule are as listed above
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Position:
Customer Service Representative Location:
Phoenix, AZ Schedule:
Monday–Friday, 8:00 AM – 5:00 PM Pay Range:
$20–$25/hour (based on experience) Position Overview:
We are seeking a Customer Service Representative to support daily customer interactions and order processing in a fast-paced industrial/manufacturing environment. This role is fully onsite and plays a critical part in ensuring accurate order entry, timely follow-up, and excellent customer service.
Responsibilities
Answer inbound customer calls and emails in a professional and timely manner Enter customer orders accurately into internal systems Process and manage customer orders from start to completion Follow up with customers regarding order status, delivery timelines, and updates Coordinate with internal teams to resolve order issues or questions Maintain accurate customer and order records Provide consistent, high-quality customer support
Qualifications
Prior experience in customer service, order processing, or administrative support Strong attention to detail and accuracy Comfortable handling phone-based customer interactions Basic computer skills and ability to learn internal systems Reliable, punctual, and able to work onsite during scheduled hours
Preferred Experience
Experience in manufacturing, industrial supply, or distribution environments Familiarity with ERP or order entry systems Customer service experience supporting technical or product-based orders
Benefits
401(k) matching Dental insurance Health insurance Mileage reimbursement Opportunities for advancement Paid time off Paid training
Additional Details
Location and schedule are as listed above
#J-18808-Ljbffr