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Web Content Manager

State of Colorado, Denver, Colorado, United States, 80285

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Department Information THIS POSITION IS OPEN TO CURRENT COLORADO RESIDENTS*

Please note: This recruitment may be used to fill multiple vacancies.

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Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details!

About This Unit: The Communications unit provides support to the Colorado Department of Human Services (CDHS) concerning internal and external communications efforts. The Communications team provides support for communications strategy, media relations, brand management, website and intranet, Public Information, marketing, and client-facing communications, among other communication-related activities. The Division of Communication Services (DOCS) is responsible for executing communications responsibilities around the Department’s strategic plan and developing tools and strategies to communicate with CDHS staff, clients, constituents, stakeholders, and partners, as well as members of the media and public

Description Of Job This position is hybrid with at least two (2) days are required and as determined by business need at the office.

Summary Of The Position The web manager is a staff authority that develops and executes a comprehensive strategy for website and intranet content management. This role oversees all website content for accuracy and style, to ensure clients and staff can easily access information and resources. This position develops web content policy and provides guidance to CDHS on web-related updates.

Further, this position serves as a guide for other state departments on proper editing and web accessibility standards.

Primary Job DutiesWebsite Content Management

Utilizes Content Management System to create, maintain and manage web pages on CDHS-owned websites (Drupal based)

Provides structure and strategy to CDHS websites

Leads the development of compelling, strategy-driven website content for CDHS programs and services.

Liaises and coordinates collaboration between Tyler Colorado and the Governor’s Office of Information and Technology, the state’s contractor for website development, to maintain current CDHS websites

Creates policy for external CDHS program websites; directs proper website creation and content

Designs new websites or pages for existing websites in response to departmental programmatic needs

Creates, edits and maintains CDHS web content; ensures content aligns with accessibility standards as set out by the Governor’s Office of Information Technology

Provides suggestions based on best practices to improve website performance and user experience

Provides copy editing and content oversight to ensure messaging efficiency and relevancy

Performs regular audits of website content to ensure it is up to date and accurate. Researches best practices, determines and recommends strategies and efforts to ensure CDHS clients know how to find appropriate services at the county and state level

Manages search engine optimization including link building, content development, monitoring and analysis of usage statistics

Oversees project management of website/web page creation managing workflow to ensure projects are on schedule and delivered in a timely manner

Intranet Content Management

Works to strategically create, publishing, organizing, and maintaining digital information for a company’s private employee network

Works with CDHS program staff to develop pages and content for the CDHS intranet page (Google based website)

Designs layouts and provides suggestions based on best practices for user experience

Conducts regular audits to ensure content and links are updated

Ensure that

Develops CDHS policy for development and maintenance of intranet webpages

Provides guidance and best practices to CDHS staff working on intranet content

Utilizes analytics to pull performance reports and suggests improvements based on reported data

Actively improves current pages to match CDHS branding and facilitate understanding, accuracy and that content is easily found

Tracks performance of intranet web pages and provides reports to programs as requested

Provides trainings to CDHS staff on how to adequately use the content management system

Other Duties As Assigned

Provides content development support to CDHS programs and communications team

Performs other duties as assigned.

Minimum Qualifications Experience Only Seven (7) years of relevant experience in content development (writing, storytelling, and copyediting skills). Expertise in website content management software (CMS), including Drupal and Google, is necessary. 3 to 5 years of experience managing and producing website content preferably within a CMS environment. Experience with determining and implementing information architecture improvements and user-centered content strategy development. Experience in SEO management. Demonstrated understanding of search engine optimization (SEO) best practices. Experience tracking performance in Google Analytics and Google Tag Manager. Knowledge of Web Content Accessibility Guidelines and Project management skills.

Education And Experience A combination of related education and/or relevant experience in content development (writing, storytelling, and copyediting skills). Expertise in website content management software (CMS), including Drupal and Google, is necessary. Three to 5 years of experience managing and producing website content, preferably within a CMS environment. Experience with determining and implementing information architecture improvements and user-centered content strategy development. Experience in SEO management. Demonstrated understanding of search engine optimization (SEO) best practices. Experience tracking performance in Google Analytics and Google Tag Manager. Knowledge of Web Content Accessibility Guidelines and Project management skills. equal to seven (7) years

Preferred Qualifications

Experience with government agencies, non-profit organizations

COWINS Partnership Agreement: Relevant years of State service should be considered as a preferred qualification and given weight under the process. Part-time relevant years of State service will be prorated.

TRANSFERS ONLY: Relevant years of State service will be considered as a preferred qualification and given the weight of at least 15% of the overall score under the process.

Relevant years of State service contribute to a candidate's position-related knowledge, skill, ability, behavior, or other posted competency

Equal Opportunity Statement ~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~

The State of Colorado is an equal opportunity employer

We are committed to increasing a “Colorado for ALL

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