Overview
THIS POSITION IS OPEN TO CURRENT COLORADO RESIDENTS Please note: This recruitment may be used to fill multiple vacancies. Opt in below to receive text message updates on CDHS recruiting events! About this Unit: The Communications unit provides support to the Colorado Department of Human Services (CDHS) concerning internal and external communications efforts. The Communications team provides support for communications strategy, media relations, brand management, website and intranet, Public Information, marketing, and client-facing communications, among other communication-related activities. The Division of Communication Services (DOCS) is responsible for executing communications responsibilities around the Department’s strategic plan and developing tools and strategies to communicate with CDHS staff, clients, constituents, stakeholders, and partners, as well as members of the media and public. This position is hybrid with at least two (2) days required in the office, as determined by business need. Summary of the position
The web manager develops and executes a comprehensive strategy for website and intranet content management. This role oversees all website content for accuracy and style, ensuring clients and staff can easily access information and resources. This position develops web content policy and provides guidance to CDHS on web-related updates. It also serves as a guide for other state departments on proper editing and web accessibility standards. Primary Job Duties
Website Content Management:
Utilizes Content Management System to create, maintain and manage web pages on CDHS-owned websites (Drupal based) Provides structure and strategy to CDHS websites Leads the development of compelling, strategy-driven website content for CDHS programs and services Liaises and coordinates collaboration between Tyler Colorado and the Governor’s Office of Information and Technology, the state’s contractor for website development, to maintain current CDHS websites Creates policy for external CDHS program websites; directs proper website creation and content Designs new websites or pages for existing websites in response to departmental programmatic needs Creates, edits and maintains CDHS web content; ensures content aligns with accessibility standards as set out by the Governor’s Office of Information Technology Provides suggestions based on best practices to improve website performance and user experience Provides copy editing and content oversight to ensure messaging efficiency and relevancy Performs regular audits of website content to ensure it is up to date and accurate; researches best practices and recommends strategies to help CDHS clients find services Manages search engine optimization including link building, content development, monitoring and analysis of usage statistics Oversees project management of website/page creation, managing workflow to ensure projects are on schedule and delivered in a timely manner Intranet Content Management:
Strategically creates, publishes, organizes, and maintains digital information for the private employee network Works with CDHS program staff to develop pages and content for the CDHS intranet page (Google-based) Designs layouts and provides suggestions based on best practices for user experience Conducts regular audits to ensure content and links are updated Develops CDHS policy for intranet webpage development and maintenance Provides guidance and best practices to CDHS staff on intranet content Uses analytics to pull performance reports and suggests improvements Improves current pages to align with CDHS branding and improve findability Tracks performance of intranet pages and provides reports to programs as requested Provides trainings to CDHS staff on how to use the content management system Other Duties as Assigned
Provides content development support to CDHS programs and communications team Performs other duties as assigned Important Note
Please review your application to ensure completion. Employment history is calculated on a full-time basis (40 hours per week). Part-time employment is prorated. Address qualifications and work products clearly in your application. Volunteer work may be used to meet qualifications if clearly documented. This experience must be documented on your application, and supplemental questions must be answered. Minimum Qualification Screening Process
A Human Resources Analyst will review the work experience/job duties sections to determine if your experience meets the minimum qualifications. Cover letters and resumes will not be accepted or reviewed in lieu of the official State of Colorado online application. Part-time work experience will be prorated. Applicants must meet the minimum qualifications to continue in the selection process and must document work experience and qualifications. Comparative Analysis Process – Structured Application Review
After minimum qualification screening (which could include a skills test), the comparative analysis process will involve a review and rating of all information submitted. Document your work experience and duties to reflect the skills, education, experience, minimum and preferred qualifications. Answer all supplemental questions with substantive responses. Supplemental Questions & Minimum Qualifications
Experience Only:
Seven (7) years of relevant experience in content development (writing, storytelling, copyediting). Expertise in website content management software (CMS), including Drupal and Google, is necessary. 3 to 5 years of experience managing and producing website content in a CMS environment. Experience with information architecture improvements and user-centered content strategy. Experience in SEO management. Knowledge of Web Content Accessibility Guidelines and project management skills. Experience tracking performance in Google Analytics and Google Tag Manager. OR Education and Experience:
A combination of related education and/or relevant experience in content development. Three to five years of experience managing and producing website content, preferably within a CMS environment. Includes Drupal and Google; SEO, Google Analytics, Google Tag Manager, and WCAG knowledge. Equal to seven (7) years. Preferred Qualifications
Experience with government agencies and non-profit organizations COWINS Partnership Agreement: relevant years of State service considered as a preferred qualification Transfers only: relevant State service years weighted at least 15% of the overall score Relevant State service contributes to knowledge, skills, abilities, or other posted competencies Conditions of Employment
Standard Background checks for all CDHS employees (non-direct contact): CBI name check, ICON Colorado court database, Medicare fraud database, reference checks, professional license verification, and drug screen ( CDL requirements). Motor Vehicle Record Check: this position may drive a state fleet or non-state fleet vehicle for State business. Travel: may be required for offsite meetings, conferences and training. Former State employees with prior disciplinary termination or resignation in lieu of termination must disclose and provide explanation; failure to do so may disqualify. Appeal Rights
If you are eliminated from consideration, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. Include the official appeal form, submitted within ten (10) calendar days from notice, to the State Personnel Board. For more information, go to spb.colorado.gov or contact the State Personnel Board. How to Apply & The Assessment Process
For additional recruiting questions, contact victoria.crockett@state.co.us. The State of Colorado is an equal opportunity employer. The agency encourages responses from diverse backgrounds and abilities. ADA accommodations are available; contact cdh s_ada@state.co.us for accommodations during the application process. About Us & Benefits
If your goal is to build a career that makes a difference, join the CDHS. We offer: Strong retirement benefits (PERA) and 401(k)/457 plans Medical and dental health plans Employer-supported Health Savings Account Paid life insurance; short- and long-term disability coverage Paid holidays, vacation, and sick leave State Employee BenefitHub Resource Center; Employee Wellness program Flexible schedules, training, and remote work arrangements where eligible Public Service Loan Forgiveness Program eligibility for some positions Our Values
People-first approach; respect, fairness, access; engage client voices Balance and quality of life; flexibility and wellness Accountability; transparency; ethics Collaboration with partners, employees, and clients We are committed to diversity and culturally responsive programs. ADA accommodations available. All qualified applicants will receive consideration without regard to race, color, religion, sex, disability, or other protected status. The State of Colorado is an equal opportunity employer Toll Free Applicant Technical Support and NEOGOV assistance are available at the contact details provided in the original listing.
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THIS POSITION IS OPEN TO CURRENT COLORADO RESIDENTS Please note: This recruitment may be used to fill multiple vacancies. Opt in below to receive text message updates on CDHS recruiting events! About this Unit: The Communications unit provides support to the Colorado Department of Human Services (CDHS) concerning internal and external communications efforts. The Communications team provides support for communications strategy, media relations, brand management, website and intranet, Public Information, marketing, and client-facing communications, among other communication-related activities. The Division of Communication Services (DOCS) is responsible for executing communications responsibilities around the Department’s strategic plan and developing tools and strategies to communicate with CDHS staff, clients, constituents, stakeholders, and partners, as well as members of the media and public. This position is hybrid with at least two (2) days required in the office, as determined by business need. Summary of the position
The web manager develops and executes a comprehensive strategy for website and intranet content management. This role oversees all website content for accuracy and style, ensuring clients and staff can easily access information and resources. This position develops web content policy and provides guidance to CDHS on web-related updates. It also serves as a guide for other state departments on proper editing and web accessibility standards. Primary Job Duties
Website Content Management:
Utilizes Content Management System to create, maintain and manage web pages on CDHS-owned websites (Drupal based) Provides structure and strategy to CDHS websites Leads the development of compelling, strategy-driven website content for CDHS programs and services Liaises and coordinates collaboration between Tyler Colorado and the Governor’s Office of Information and Technology, the state’s contractor for website development, to maintain current CDHS websites Creates policy for external CDHS program websites; directs proper website creation and content Designs new websites or pages for existing websites in response to departmental programmatic needs Creates, edits and maintains CDHS web content; ensures content aligns with accessibility standards as set out by the Governor’s Office of Information Technology Provides suggestions based on best practices to improve website performance and user experience Provides copy editing and content oversight to ensure messaging efficiency and relevancy Performs regular audits of website content to ensure it is up to date and accurate; researches best practices and recommends strategies to help CDHS clients find services Manages search engine optimization including link building, content development, monitoring and analysis of usage statistics Oversees project management of website/page creation, managing workflow to ensure projects are on schedule and delivered in a timely manner Intranet Content Management:
Strategically creates, publishes, organizes, and maintains digital information for the private employee network Works with CDHS program staff to develop pages and content for the CDHS intranet page (Google-based) Designs layouts and provides suggestions based on best practices for user experience Conducts regular audits to ensure content and links are updated Develops CDHS policy for intranet webpage development and maintenance Provides guidance and best practices to CDHS staff on intranet content Uses analytics to pull performance reports and suggests improvements Improves current pages to align with CDHS branding and improve findability Tracks performance of intranet pages and provides reports to programs as requested Provides trainings to CDHS staff on how to use the content management system Other Duties as Assigned
Provides content development support to CDHS programs and communications team Performs other duties as assigned Important Note
Please review your application to ensure completion. Employment history is calculated on a full-time basis (40 hours per week). Part-time employment is prorated. Address qualifications and work products clearly in your application. Volunteer work may be used to meet qualifications if clearly documented. This experience must be documented on your application, and supplemental questions must be answered. Minimum Qualification Screening Process
A Human Resources Analyst will review the work experience/job duties sections to determine if your experience meets the minimum qualifications. Cover letters and resumes will not be accepted or reviewed in lieu of the official State of Colorado online application. Part-time work experience will be prorated. Applicants must meet the minimum qualifications to continue in the selection process and must document work experience and qualifications. Comparative Analysis Process – Structured Application Review
After minimum qualification screening (which could include a skills test), the comparative analysis process will involve a review and rating of all information submitted. Document your work experience and duties to reflect the skills, education, experience, minimum and preferred qualifications. Answer all supplemental questions with substantive responses. Supplemental Questions & Minimum Qualifications
Experience Only:
Seven (7) years of relevant experience in content development (writing, storytelling, copyediting). Expertise in website content management software (CMS), including Drupal and Google, is necessary. 3 to 5 years of experience managing and producing website content in a CMS environment. Experience with information architecture improvements and user-centered content strategy. Experience in SEO management. Knowledge of Web Content Accessibility Guidelines and project management skills. Experience tracking performance in Google Analytics and Google Tag Manager. OR Education and Experience:
A combination of related education and/or relevant experience in content development. Three to five years of experience managing and producing website content, preferably within a CMS environment. Includes Drupal and Google; SEO, Google Analytics, Google Tag Manager, and WCAG knowledge. Equal to seven (7) years. Preferred Qualifications
Experience with government agencies and non-profit organizations COWINS Partnership Agreement: relevant years of State service considered as a preferred qualification Transfers only: relevant State service years weighted at least 15% of the overall score Relevant State service contributes to knowledge, skills, abilities, or other posted competencies Conditions of Employment
Standard Background checks for all CDHS employees (non-direct contact): CBI name check, ICON Colorado court database, Medicare fraud database, reference checks, professional license verification, and drug screen ( CDL requirements). Motor Vehicle Record Check: this position may drive a state fleet or non-state fleet vehicle for State business. Travel: may be required for offsite meetings, conferences and training. Former State employees with prior disciplinary termination or resignation in lieu of termination must disclose and provide explanation; failure to do so may disqualify. Appeal Rights
If you are eliminated from consideration, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. Include the official appeal form, submitted within ten (10) calendar days from notice, to the State Personnel Board. For more information, go to spb.colorado.gov or contact the State Personnel Board. How to Apply & The Assessment Process
For additional recruiting questions, contact victoria.crockett@state.co.us. The State of Colorado is an equal opportunity employer. The agency encourages responses from diverse backgrounds and abilities. ADA accommodations are available; contact cdh s_ada@state.co.us for accommodations during the application process. About Us & Benefits
If your goal is to build a career that makes a difference, join the CDHS. We offer: Strong retirement benefits (PERA) and 401(k)/457 plans Medical and dental health plans Employer-supported Health Savings Account Paid life insurance; short- and long-term disability coverage Paid holidays, vacation, and sick leave State Employee BenefitHub Resource Center; Employee Wellness program Flexible schedules, training, and remote work arrangements where eligible Public Service Loan Forgiveness Program eligibility for some positions Our Values
People-first approach; respect, fairness, access; engage client voices Balance and quality of life; flexibility and wellness Accountability; transparency; ethics Collaboration with partners, employees, and clients We are committed to diversity and culturally responsive programs. ADA accommodations available. All qualified applicants will receive consideration without regard to race, color, religion, sex, disability, or other protected status. The State of Colorado is an equal opportunity employer Toll Free Applicant Technical Support and NEOGOV assistance are available at the contact details provided in the original listing.
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