Overview
THIS POSITION IS OPEN TO CURRENT COLORADO RESIDENTS* PLEASE NOTE: This recruitment may be used to fill multiple vacancies. Opt in below to receive text message updates on CDHS recruiting events. Most State of Colorado employees are eligible for a great benefit package. See the Supplemental Information section below for details. About This Unit
The Communications unit provides support to the Colorado Department of Human Services (CDHS) concerning internal and external communications efforts. The Communications team supports communications strategy, media relations, brand management, website and intranet, Public Information, marketing, and client-facing communications. The Division of Communication Services (DOCS) executes communications responsibilities around the Department’s strategic plan and develops tools and strategies to communicate with CDHS staff, clients, constituents, stakeholders, partners, media, and the public. Description Of Job
This position is hybrid with at least two (2) days required in the office, as determined by business need. Summary Of The Position
The web manager develops and executes a comprehensive strategy for website and intranet content management. This role oversees all website content for accuracy and style to ensure clients and staff can easily access information and resources. It also develops web content policy and provides guidance to CDHS on web-related updates. Additionally, this position guides other state departments on proper editing and web accessibility standards. Primary Job Duties
Website Content Management Utilizes Content Management System to create, maintain and manage web pages on CDHS-owned websites (Drupal based) Provides structure and strategy to CDHS websites Leads the development of compelling, strategy-driven website content for CDHS programs and services Liaises and coordinates collaboration between Tyler Colorado and the Governor’s Office of Information and Technology, the state’s contractor for website development, to maintain current CDHS websites Creates policy for external CDHS program websites; directs proper website creation and content Designs new websites or pages for existing websites in response to departmental programmatic needs Creates, edits and maintains CDHS web content; ensures content aligns with accessibility standards as set out by GOIT Provides suggestions based on best practices to improve website performance and user experience Provides copy editing and content oversight to ensure messaging efficiency and relevancy Performs regular audits of website content to ensure it is up to date and accurate; researches best practices and recommends strategies to help CDHS clients find appropriate services Manages search engine optimization including link building, content development, monitoring and analysis of usage statistics Oversees project management of website/web page creation, managing workflow to ensure projects are on schedule and delivered in a timely manner Intranet Content Management Strategically creates, publishes, organizes, and maintains digital information for the private employee network Works with CDHS program staff to develop pages and content for the intranet (Google-based website) Designs layouts and provides UX-based suggestions Conducts regular audits to ensure content and links are updated Develops CDHS policy for development and maintenance of intranet webpages Provides guidance and best practices to CDHS staff working on intranet content Utilizes analytics to pull performance reports and suggests improvements Improves current pages to match CDHS branding and ensure content is easily found Tracks performance of intranet pages and provides reports to programs as requested Provides trainings to CDHS staff on how to use the content management system Other Duties As Assigned Provides content development support to CDHS programs and communications team Performs other duties as assigned Minimum Qualifications
Experience Only: Seven (7) years of relevant experience in content development (writing, storytelling, and copyediting). Expertise in website content management software (CMS), including Drupal and Google, is necessary. 3 to 5 years of experience managing and producing website content, preferably within a CMS environment. Experience with information architecture improvements and user-centered content strategy development. Experience in SEO management. Demonstrated understanding of SEO best practices. Experience tracking performance in Google Analytics and Google Tag Manager. Knowledge of Web Content Accessibility Guidelines and project management skills. OR Education And Experience: A combination of related education and/or relevant experience in content development (writing, storytelling, and copyediting). Expertise in CMS including Drupal and Google is necessary. Three to five years of experience managing and producing website content, preferably within a CMS environment. Experience with information architecture improvements and user-centered content strategy development. Experience in SEO management. Demonstrated understanding of SEO best practices. Experience tracking performance in Google Analytics and Google Tag Manager. Knowledge of Web Content Accessibility Guidelines and project management skills. Equal to seven (7) years. Preferred Qualifications
Experience with government agencies, non-profit organizations COWINS Partnership Agreement: Relevant years of State service should be considered as a preferred qualification and given weight TRANSFERS ONLY: Relevant years of State service will be considered as a preferred qualification and given the weight of at least 15% of the overall score Relevant years of State service contribute to a candidate's position-related knowledge, skill, ability, behavior, or other posted competency Conditions Of Employment
Standard Background ALL CDHS employees (non-direct contact): CBI name check, ICON Colorado court database, Medicare fraud database, Reference checks, Professional License verification (licensure requirements), and drug screen (commercial Driver’s license) MOTOR VEHICLE RECORD CHECK: This position will drive a state fleet or non-state fleet vehicle for State business purposes. Travel: This position may be required to travel as needed for offsite meetings, conferences and training. Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant’s prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS. Appeal Rights
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email, postmarked, hand delivered, or faxed within ten (10) calendar days from your receipt of notice. For more information, go to spb.colorado.gov or contact the State Personnel Board at (303) 866-3300. Supplemental Information & How To Apply
The Assessment Process, including any supplemental questions, will be used in the evaluation. For additional recruiting questions, please contact victoria.crocket@state.co.us. About Us
If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). We offer a strong benefits package including retirement plans, health plans, paid leave, and flexible work arrangements. Some positions may qualify for the Public Service Loan Forgiveness Program. Our Values
We believe in a people-first approach Balance creates quality of life We hold ourselves accountable Transparency matters We are ethical Collaboration helps us rise together CDHS is committed to increasing diversity and providing culturally responsive programs and services. ADAA accommodations are available. The State of Colorado is an equal opportunity employer. Toll Free Applicant Technical Support: If you experience technical difficulty with NEOGOV, contact NEOGOV at 855-524-5627 during business hours.
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THIS POSITION IS OPEN TO CURRENT COLORADO RESIDENTS* PLEASE NOTE: This recruitment may be used to fill multiple vacancies. Opt in below to receive text message updates on CDHS recruiting events. Most State of Colorado employees are eligible for a great benefit package. See the Supplemental Information section below for details. About This Unit
The Communications unit provides support to the Colorado Department of Human Services (CDHS) concerning internal and external communications efforts. The Communications team supports communications strategy, media relations, brand management, website and intranet, Public Information, marketing, and client-facing communications. The Division of Communication Services (DOCS) executes communications responsibilities around the Department’s strategic plan and develops tools and strategies to communicate with CDHS staff, clients, constituents, stakeholders, partners, media, and the public. Description Of Job
This position is hybrid with at least two (2) days required in the office, as determined by business need. Summary Of The Position
The web manager develops and executes a comprehensive strategy for website and intranet content management. This role oversees all website content for accuracy and style to ensure clients and staff can easily access information and resources. It also develops web content policy and provides guidance to CDHS on web-related updates. Additionally, this position guides other state departments on proper editing and web accessibility standards. Primary Job Duties
Website Content Management Utilizes Content Management System to create, maintain and manage web pages on CDHS-owned websites (Drupal based) Provides structure and strategy to CDHS websites Leads the development of compelling, strategy-driven website content for CDHS programs and services Liaises and coordinates collaboration between Tyler Colorado and the Governor’s Office of Information and Technology, the state’s contractor for website development, to maintain current CDHS websites Creates policy for external CDHS program websites; directs proper website creation and content Designs new websites or pages for existing websites in response to departmental programmatic needs Creates, edits and maintains CDHS web content; ensures content aligns with accessibility standards as set out by GOIT Provides suggestions based on best practices to improve website performance and user experience Provides copy editing and content oversight to ensure messaging efficiency and relevancy Performs regular audits of website content to ensure it is up to date and accurate; researches best practices and recommends strategies to help CDHS clients find appropriate services Manages search engine optimization including link building, content development, monitoring and analysis of usage statistics Oversees project management of website/web page creation, managing workflow to ensure projects are on schedule and delivered in a timely manner Intranet Content Management Strategically creates, publishes, organizes, and maintains digital information for the private employee network Works with CDHS program staff to develop pages and content for the intranet (Google-based website) Designs layouts and provides UX-based suggestions Conducts regular audits to ensure content and links are updated Develops CDHS policy for development and maintenance of intranet webpages Provides guidance and best practices to CDHS staff working on intranet content Utilizes analytics to pull performance reports and suggests improvements Improves current pages to match CDHS branding and ensure content is easily found Tracks performance of intranet pages and provides reports to programs as requested Provides trainings to CDHS staff on how to use the content management system Other Duties As Assigned Provides content development support to CDHS programs and communications team Performs other duties as assigned Minimum Qualifications
Experience Only: Seven (7) years of relevant experience in content development (writing, storytelling, and copyediting). Expertise in website content management software (CMS), including Drupal and Google, is necessary. 3 to 5 years of experience managing and producing website content, preferably within a CMS environment. Experience with information architecture improvements and user-centered content strategy development. Experience in SEO management. Demonstrated understanding of SEO best practices. Experience tracking performance in Google Analytics and Google Tag Manager. Knowledge of Web Content Accessibility Guidelines and project management skills. OR Education And Experience: A combination of related education and/or relevant experience in content development (writing, storytelling, and copyediting). Expertise in CMS including Drupal and Google is necessary. Three to five years of experience managing and producing website content, preferably within a CMS environment. Experience with information architecture improvements and user-centered content strategy development. Experience in SEO management. Demonstrated understanding of SEO best practices. Experience tracking performance in Google Analytics and Google Tag Manager. Knowledge of Web Content Accessibility Guidelines and project management skills. Equal to seven (7) years. Preferred Qualifications
Experience with government agencies, non-profit organizations COWINS Partnership Agreement: Relevant years of State service should be considered as a preferred qualification and given weight TRANSFERS ONLY: Relevant years of State service will be considered as a preferred qualification and given the weight of at least 15% of the overall score Relevant years of State service contribute to a candidate's position-related knowledge, skill, ability, behavior, or other posted competency Conditions Of Employment
Standard Background ALL CDHS employees (non-direct contact): CBI name check, ICON Colorado court database, Medicare fraud database, Reference checks, Professional License verification (licensure requirements), and drug screen (commercial Driver’s license) MOTOR VEHICLE RECORD CHECK: This position will drive a state fleet or non-state fleet vehicle for State business purposes. Travel: This position may be required to travel as needed for offsite meetings, conferences and training. Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant’s prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS. Appeal Rights
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email, postmarked, hand delivered, or faxed within ten (10) calendar days from your receipt of notice. For more information, go to spb.colorado.gov or contact the State Personnel Board at (303) 866-3300. Supplemental Information & How To Apply
The Assessment Process, including any supplemental questions, will be used in the evaluation. For additional recruiting questions, please contact victoria.crocket@state.co.us. About Us
If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). We offer a strong benefits package including retirement plans, health plans, paid leave, and flexible work arrangements. Some positions may qualify for the Public Service Loan Forgiveness Program. Our Values
We believe in a people-first approach Balance creates quality of life We hold ourselves accountable Transparency matters We are ethical Collaboration helps us rise together CDHS is committed to increasing diversity and providing culturally responsive programs and services. ADAA accommodations are available. The State of Colorado is an equal opportunity employer. Toll Free Applicant Technical Support: If you experience technical difficulty with NEOGOV, contact NEOGOV at 855-524-5627 during business hours.
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