Personal Insurance Customer Service Representative - Hybrid
The Jonus Group, New York, New York, United States
Job Description
Personal/Commercial Lines Account Manager Job Summary
Seeking a dedicated and experienced
Personal/Commercial Lines Account Manager
to join a team. This role primarily focuses on personal lines with the potential for a hybrid commercial split. The ideal candidate will have a strong background in insurance, exceptional customer service skills, and the ability to manage accounts comprehensively. Compensation Package Salary Range :
$45,000 - $50,000 base salary + annual raises + bonus opportunities
Benefits :
Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
Work Arrangement :
On-site for the first 6 months for training. Hybrid model after training: 2 days in-office, 3 days remote (reliable Wi-Fi required).
Responsibilities Manage personal and commercial lines accounts from start to finish, ensuring high-quality service. Provide exceptional customer service and maintain strong client relationships. Handle underwriting business and ensure accuracy in all processes. Cross-sell and occasionally write new business. Quote new and renewal business using relevant software tools. Collaborate with a team of seasoned Customer Service Representatives to meet client needs. Qualifications/Requirements Licensure : Property & Casualty (P&C) license required. Experience :
Minimum of 2 years of insurance experience preferred. Customer service experience is essential.
Technical Skills :
Familiarity with Hawksoft software is preferred but not required. Experience with PL Rater for Personal Lines rating is a plus.
Strong organizational and communication skills. Ability to work independently and as part of a team.
#LI-DW2
Personal/Commercial Lines Account Manager Job Summary
Seeking a dedicated and experienced
Personal/Commercial Lines Account Manager
to join a team. This role primarily focuses on personal lines with the potential for a hybrid commercial split. The ideal candidate will have a strong background in insurance, exceptional customer service skills, and the ability to manage accounts comprehensively. Compensation Package Salary Range :
$45,000 - $50,000 base salary + annual raises + bonus opportunities
Benefits :
Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
Work Arrangement :
On-site for the first 6 months for training. Hybrid model after training: 2 days in-office, 3 days remote (reliable Wi-Fi required).
Responsibilities Manage personal and commercial lines accounts from start to finish, ensuring high-quality service. Provide exceptional customer service and maintain strong client relationships. Handle underwriting business and ensure accuracy in all processes. Cross-sell and occasionally write new business. Quote new and renewal business using relevant software tools. Collaborate with a team of seasoned Customer Service Representatives to meet client needs. Qualifications/Requirements Licensure : Property & Casualty (P&C) license required. Experience :
Minimum of 2 years of insurance experience preferred. Customer service experience is essential.
Technical Skills :
Familiarity with Hawksoft software is preferred but not required. Experience with PL Rater for Personal Lines rating is a plus.
Strong organizational and communication skills. Ability to work independently and as part of a team.
#LI-DW2