Role Summary
The Key Account Executive for Da Nang is responsible for territory and key account management, driving in-market sales growth across all channels, and developing strategic plans aligned with Takeda Vaccine business and brand strategy. The role involves building and nurturing long-term relationships with key customers, coordinating with cross-functional teams, and executing commercial activities to achieve business objectives. Responsibilities
Territory and Key Account Management: Take full accountability for in-market sales volume and growth rate across all channels and customers in the territory. Identify key customers and growth drivers within the territory and develop an actionable plan to grow the territory in alignment with Vaccine BU strategy and brand plan. Develop Joint Corporation Plan (JCP) with key customers (VNVC, Long Chau) and other assigned key accounts within the territory. Build and nurture strong, long-lasting relationships with customers and partners, understanding their unique needs and delivering tailored solutions with excellence. Collaborate with peers in Field force, brand team, brand activator, and medical (MSL) to ensure One-Takeda image and One voice to KOLs and HCPs across channels nationwide. Stakeholder Engagement and Management: Be the key contact point organizing two-way communication between the company and clients for information sharing and coordination in product deployment to the market, including product knowledge training and availability management. Identify key stakeholders in the territory and work with internal and external stakeholders to develop and execute strategic plans for key accounts aligned with Takeda Vaccine business and brand strategy. Serve as the primary commercial contact for external stakeholders including KOLs, HCPs, HCOs, CDCs, hospitals, Institutes, and vaccination centers. Collaborate with Strategic Planner, Activation team and MSL on strategic accounts (ePlus/VNVC, FPT Long Chau) planning and customer engagement initiatives nationwide and regionally. Ensure consistent and compliant communication across all customer touchpoints aligning with Takeda-ism. Commercial Performance Excellence: Execute excellent commercial engagement activities per Joint Corporation Plan; provide HCPs and hospital/vaccination center decision makers with timely and accurate product data and handle objections. Coordinate with internal cross-functions to provide timely information to customers’ queries about product data, evidence, supply and demand, scientific engagement activities, and PV matters. Provide field force leaders with accurate monthly forecasts of in-market sales and in-arm data. Collect e-consent of HCPs for omnichannel engagement activities. Manage tenders of public customers in the assigned territory; ensure zero non-compliance for all activities and materials in execution. Market Intelligence & Business Insights: Stay informed on market trends, regulations, customer and market insights, and territory performance; provide timely feedback to field force leaders, Marketing and Medical teams to inform brand planning and JCP. AI & Digital Competency Requirements: Demonstrate capabilities in leveraging digital tools and AI-driven insights to enhance performance and decision-making; AI awareness and adaptability; customer engagement via digital channels; experience with digital platforms such as Veeva CRM, Power BI or similar tools; comfortable with automated reporting and digital engagement platforms. Skills
Digital literacy and analytics for sales optimization Relationship building and stakeholder management Strategic planning and execution of account plans Cross-functional collaboration (Sales, Brand, Medical, Activation) Compliance and ethical communication
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The Key Account Executive for Da Nang is responsible for territory and key account management, driving in-market sales growth across all channels, and developing strategic plans aligned with Takeda Vaccine business and brand strategy. The role involves building and nurturing long-term relationships with key customers, coordinating with cross-functional teams, and executing commercial activities to achieve business objectives. Responsibilities
Territory and Key Account Management: Take full accountability for in-market sales volume and growth rate across all channels and customers in the territory. Identify key customers and growth drivers within the territory and develop an actionable plan to grow the territory in alignment with Vaccine BU strategy and brand plan. Develop Joint Corporation Plan (JCP) with key customers (VNVC, Long Chau) and other assigned key accounts within the territory. Build and nurture strong, long-lasting relationships with customers and partners, understanding their unique needs and delivering tailored solutions with excellence. Collaborate with peers in Field force, brand team, brand activator, and medical (MSL) to ensure One-Takeda image and One voice to KOLs and HCPs across channels nationwide. Stakeholder Engagement and Management: Be the key contact point organizing two-way communication between the company and clients for information sharing and coordination in product deployment to the market, including product knowledge training and availability management. Identify key stakeholders in the territory and work with internal and external stakeholders to develop and execute strategic plans for key accounts aligned with Takeda Vaccine business and brand strategy. Serve as the primary commercial contact for external stakeholders including KOLs, HCPs, HCOs, CDCs, hospitals, Institutes, and vaccination centers. Collaborate with Strategic Planner, Activation team and MSL on strategic accounts (ePlus/VNVC, FPT Long Chau) planning and customer engagement initiatives nationwide and regionally. Ensure consistent and compliant communication across all customer touchpoints aligning with Takeda-ism. Commercial Performance Excellence: Execute excellent commercial engagement activities per Joint Corporation Plan; provide HCPs and hospital/vaccination center decision makers with timely and accurate product data and handle objections. Coordinate with internal cross-functions to provide timely information to customers’ queries about product data, evidence, supply and demand, scientific engagement activities, and PV matters. Provide field force leaders with accurate monthly forecasts of in-market sales and in-arm data. Collect e-consent of HCPs for omnichannel engagement activities. Manage tenders of public customers in the assigned territory; ensure zero non-compliance for all activities and materials in execution. Market Intelligence & Business Insights: Stay informed on market trends, regulations, customer and market insights, and territory performance; provide timely feedback to field force leaders, Marketing and Medical teams to inform brand planning and JCP. AI & Digital Competency Requirements: Demonstrate capabilities in leveraging digital tools and AI-driven insights to enhance performance and decision-making; AI awareness and adaptability; customer engagement via digital channels; experience with digital platforms such as Veeva CRM, Power BI or similar tools; comfortable with automated reporting and digital engagement platforms. Skills
Digital literacy and analytics for sales optimization Relationship building and stakeholder management Strategic planning and execution of account plans Cross-functional collaboration (Sales, Brand, Medical, Activation) Compliance and ethical communication
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