Overview
Location: Austin, United States of America Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations rely on us to verify identities, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Hybrid/Remote - Austin, TX Thales is hiring an experienced Sales Operations Specialist who will work closely with our America’s Sales team to interface with all levels of management as it relates to a broad range of sales-related operational activities. The Sales Operations Specialist will be responsible for enhancing efficiency and productivity through reporting, forecasting, commissions, sales analytics, sales process improvement and coordination with support functions to execute on sales effectiveness.
Key Areas of Responsibility
Data Analytics: Proficient with design, development, and implementation of global analytics dashboards using BI tools for Sales, Marketing, and Finance; monitor Salesforce/Finance data quality and run clean-up projects to ensure data integrity; work closely with cross-functional teams for the preparation of dashboards and business analysis; translate daily business observations into improved decision support.
Sales Operations: Develop, maintain and optimize sales operations processes such as Opportunity Management, Account Segmentation, Forecasting, Data Hygiene, Commissions and Change Management; proficient with Salesforce.com as the CRM, Salesforce CPQ for quoting and managing the sales cycle, and Clari to facilitate forecast accuracy; distribute commercial or partner leads in SFDC and drive for necessary actions; produce regular Finance and Sales pipeline reports/PowerPoint decks for AMER Quarterly Business Review meetings; ensure end-to-end request management for the Sales team including escalation to key stakeholders (Legal, Finance, SBA, Pricing, etc.); identify and capitalize on Best Practices for Sales Enablement.
Minimum Requirements
Bachelor’s degree in Business Administration or Technical related field, or equivalent work experience
5+ years experience in a high-tech fast-paced environment, preferably cybersecurity
Proficient with Quote-to-Cash and Subscription Management practices for SaaS products
Prior experience in regional sales analytics roles
Proficient with Salesforce, Oracle, and PowerBI
Ability to translate complex data into simple tools and visuals across multiple data platforms
Excellent interpersonal skills to communicate effectively across all levels of the company
Strong problem solving skills to improve the effectiveness and efficiency of the global sales organization
Attention to detail, commitment to quality and results-driven while being customer-facing
Excellent organizational and time management skills
If you’re excited about working with Thales but do not meet all requirements, we encourage you to join our Talent Community: https://careers.thalesgroup.com/global/en/jointalentcommunity. You can upload your CV and our recruiters can contact you about new opportunities.
What We Offer Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including:
Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life with LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
Retirement Savings Plan after 30 days of employment with company contribution and a match
Company paid holidays and Paid Time Off
Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
Why Join Us? Say HI and learn more about working at Thales. This position will require successfully completing a post-offer background check. Qualified candidates with a criminal history will be considered and are not automatically disqualified, consistent with federal, state, and local laws.
We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need an accommodation or assistance in order to apply for a position with Thales, please contact talentacquisition@us.thalesgroup.com.
The reference Total Target Compensation (TTC) market range for this position, inclusive of base salary and variable targets, is between 85,034.00 - 168,266.00 USD annually. This reflects compensation practices in the industry and region and may vary based on factors including career path, competencies, skills, performance, and company budget.
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Location: Austin, United States of America Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations rely on us to verify identities, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Hybrid/Remote - Austin, TX Thales is hiring an experienced Sales Operations Specialist who will work closely with our America’s Sales team to interface with all levels of management as it relates to a broad range of sales-related operational activities. The Sales Operations Specialist will be responsible for enhancing efficiency and productivity through reporting, forecasting, commissions, sales analytics, sales process improvement and coordination with support functions to execute on sales effectiveness.
Key Areas of Responsibility
Data Analytics: Proficient with design, development, and implementation of global analytics dashboards using BI tools for Sales, Marketing, and Finance; monitor Salesforce/Finance data quality and run clean-up projects to ensure data integrity; work closely with cross-functional teams for the preparation of dashboards and business analysis; translate daily business observations into improved decision support.
Sales Operations: Develop, maintain and optimize sales operations processes such as Opportunity Management, Account Segmentation, Forecasting, Data Hygiene, Commissions and Change Management; proficient with Salesforce.com as the CRM, Salesforce CPQ for quoting and managing the sales cycle, and Clari to facilitate forecast accuracy; distribute commercial or partner leads in SFDC and drive for necessary actions; produce regular Finance and Sales pipeline reports/PowerPoint decks for AMER Quarterly Business Review meetings; ensure end-to-end request management for the Sales team including escalation to key stakeholders (Legal, Finance, SBA, Pricing, etc.); identify and capitalize on Best Practices for Sales Enablement.
Minimum Requirements
Bachelor’s degree in Business Administration or Technical related field, or equivalent work experience
5+ years experience in a high-tech fast-paced environment, preferably cybersecurity
Proficient with Quote-to-Cash and Subscription Management practices for SaaS products
Prior experience in regional sales analytics roles
Proficient with Salesforce, Oracle, and PowerBI
Ability to translate complex data into simple tools and visuals across multiple data platforms
Excellent interpersonal skills to communicate effectively across all levels of the company
Strong problem solving skills to improve the effectiveness and efficiency of the global sales organization
Attention to detail, commitment to quality and results-driven while being customer-facing
Excellent organizational and time management skills
If you’re excited about working with Thales but do not meet all requirements, we encourage you to join our Talent Community: https://careers.thalesgroup.com/global/en/jointalentcommunity. You can upload your CV and our recruiters can contact you about new opportunities.
What We Offer Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including:
Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life with LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
Retirement Savings Plan after 30 days of employment with company contribution and a match
Company paid holidays and Paid Time Off
Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
Why Join Us? Say HI and learn more about working at Thales. This position will require successfully completing a post-offer background check. Qualified candidates with a criminal history will be considered and are not automatically disqualified, consistent with federal, state, and local laws.
We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need an accommodation or assistance in order to apply for a position with Thales, please contact talentacquisition@us.thalesgroup.com.
The reference Total Target Compensation (TTC) market range for this position, inclusive of base salary and variable targets, is between 85,034.00 - 168,266.00 USD annually. This reflects compensation practices in the industry and region and may vary based on factors including career path, competencies, skills, performance, and company budget.
#J-18808-Ljbffr