Customer Service Representative
Jonesbororealtycompany, San Antonio, Texas, United States, 78208
Position: Customer Service Representative
Job Type: (Remote)
Jonesbororealtycompany is a leading real estate company based in Jonesboro, with a strong reputation for providing exceptional customer service and quality properties to our clients. We are committed to delivering the best possible experience to our customers and are looking for a highly motivated and skilled Customer Service Representative to join our team.
Position Overview: As a Customer Service Representative, you will serve as the primary point of contact for our clients, providing them with exceptional service and support throughout their real estate journey. You will be responsible for handling a variety of customer inquiries, resolving any issues, and ensuring overall customer satisfaction.
Key Responsibilities:
Respond to customer inquiries via phone, email, and in-person in a timely and professional manner
Provide information about our properties, services, and policies to customers
Assist customers with the application process, lease agreements, and other necessary paperwork
Resolve customer complaints and issues promptly and effectively
Maintain accurate and detailed records of customer interactions and transactions
Collaborate with other team members to ensure a seamless customer experience
Continuously stay updated on company policies, procedures, and services to provide accurate information to customers
Promote and maintain a positive image of the company at all times
Qualifications:
High school diploma or equivalent; college degree preferred
1-2 years of customer service experience, preferably in a real estate or property management setting
Excellent communication and interpersonal skills
Strong problem‑solving abilities and attention to detail
Proficient in Microsoft Office and basic computer skills
Ability to multitask and work in a fast‑paced environment
Must be able to work a flexible schedule, including evenings and weekends
Benefits:
Competitive salary
Comprehensive health, dental, and vision insurance
Paid time off and holidays
Professional development and growth opportunities
Fun and supportive work environment
If you are a customer‑focused individual with a passion for real estate, we want to hear from you! Join our team at Jonesbororealtycompany and help us provide exceptional service to our valued customers. Apply now to be a part of our growing company.
#J-18808-Ljbffr
Job Type: (Remote)
Jonesbororealtycompany is a leading real estate company based in Jonesboro, with a strong reputation for providing exceptional customer service and quality properties to our clients. We are committed to delivering the best possible experience to our customers and are looking for a highly motivated and skilled Customer Service Representative to join our team.
Position Overview: As a Customer Service Representative, you will serve as the primary point of contact for our clients, providing them with exceptional service and support throughout their real estate journey. You will be responsible for handling a variety of customer inquiries, resolving any issues, and ensuring overall customer satisfaction.
Key Responsibilities:
Respond to customer inquiries via phone, email, and in-person in a timely and professional manner
Provide information about our properties, services, and policies to customers
Assist customers with the application process, lease agreements, and other necessary paperwork
Resolve customer complaints and issues promptly and effectively
Maintain accurate and detailed records of customer interactions and transactions
Collaborate with other team members to ensure a seamless customer experience
Continuously stay updated on company policies, procedures, and services to provide accurate information to customers
Promote and maintain a positive image of the company at all times
Qualifications:
High school diploma or equivalent; college degree preferred
1-2 years of customer service experience, preferably in a real estate or property management setting
Excellent communication and interpersonal skills
Strong problem‑solving abilities and attention to detail
Proficient in Microsoft Office and basic computer skills
Ability to multitask and work in a fast‑paced environment
Must be able to work a flexible schedule, including evenings and weekends
Benefits:
Competitive salary
Comprehensive health, dental, and vision insurance
Paid time off and holidays
Professional development and growth opportunities
Fun and supportive work environment
If you are a customer‑focused individual with a passion for real estate, we want to hear from you! Join our team at Jonesbororealtycompany and help us provide exceptional service to our valued customers. Apply now to be a part of our growing company.
#J-18808-Ljbffr