Customer Service Representative
Jonesbororealtycompany, Raleigh, North Carolina, United States, 27601
Position
Customer Service Representative
Job Type (Remote)
Jonesbororealtycompany is a leading real estate company in Jonesboro, committed to providing exceptional service to our clients. We specialize in buying, selling, and renting residential and commercial properties. Our team is dedicated to helping our clients achieve their real estate goals and providing them with a positive and stress-free experience.
Job Summary We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing excellent customer service to our clients, assisting them with any inquiries or concerns they may have, and ensuring their overall satisfaction with our services. This is a full-time position, with 40 hours per week, and will require occasional weekend and evening availability.
Key Responsibilities
Serve as the first point of contact for clients, responding to inquiries and concerns in a timely and professional manner
Manage and maintain client accounts, ensuring accurate and up-to-date information
Schedule and coordinate appointments for clients with our agents
Assist with the preparation of documents and contracts for clients
Collaborate with our team to ensure a smooth and efficient process for our clients
Follow up with clients to ensure their satisfaction and address any issues that may arise
Maintain a positive and professional attitude at all times, representing the company in a positive light
Continuously strive to improve and enhance the customer service experience for our clients
Qualifications
High school diploma or equivalent, some college preferred
Minimum of 1-2 years of customer service experience, preferably in a real estate or related industry
Excellent communication and interpersonal skills
Strong attention to detail and organizational skills
Ability to multitask and prioritize in a fast-paced environment
Proficient in Microsoft Office and other relevant software
Knowledge of real estate industry and terminology is a plus
Must be able to work occasional weekends and evenings as needed
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We Offer
Competitive salary and benefits package
Opportunities for growth and advancement within the company
A supportive and collaborative work environment
Training and development opportunities to enhance skills and knowledgeA chance to be a part of a successful and reputable real estate company in Jonesboro
If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and cover letter for consideration. Thank you for your interest in joining the Jonesbororealtycompany team.
#J-18808-Ljbffr
Job Type (Remote)
Jonesbororealtycompany is a leading real estate company in Jonesboro, committed to providing exceptional service to our clients. We specialize in buying, selling, and renting residential and commercial properties. Our team is dedicated to helping our clients achieve their real estate goals and providing them with a positive and stress-free experience.
Job Summary We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing excellent customer service to our clients, assisting them with any inquiries or concerns they may have, and ensuring their overall satisfaction with our services. This is a full-time position, with 40 hours per week, and will require occasional weekend and evening availability.
Key Responsibilities
Serve as the first point of contact for clients, responding to inquiries and concerns in a timely and professional manner
Manage and maintain client accounts, ensuring accurate and up-to-date information
Schedule and coordinate appointments for clients with our agents
Assist with the preparation of documents and contracts for clients
Collaborate with our team to ensure a smooth and efficient process for our clients
Follow up with clients to ensure their satisfaction and address any issues that may arise
Maintain a positive and professional attitude at all times, representing the company in a positive light
Continuously strive to improve and enhance the customer service experience for our clients
Qualifications
High school diploma or equivalent, some college preferred
Minimum of 1-2 years of customer service experience, preferably in a real estate or related industry
Excellent communication and interpersonal skills
Strong attention to detail and organizational skills
Ability to multitask and prioritize in a fast-paced environment
Proficient in Microsoft Office and other relevant software
Knowledge of real estate industry and terminology is a plus
Must be able to work occasional weekends and evenings as needed
ul>
We Offer
Competitive salary and benefits package
Opportunities for growth and advancement within the company
A supportive and collaborative work environment
Training and development opportunities to enhance skills and knowledgeA chance to be a part of a successful and reputable real estate company in Jonesboro
If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and cover letter for consideration. Thank you for your interest in joining the Jonesbororealtycompany team.
#J-18808-Ljbffr