Catering Sales and Events Manager - Hilton Motif Seattle
Hilton Motif Seattle, Seattle, Washington, us, 98127
The Hilton Motif Seattle is looking for its next Catering Sales and Events Manager to join their dynamic team!
Located downtown near Pike Place Market, The Space Needle and the Bainbridge Island Ferry! Here you will find an award-winning culture that our Team Members love being a part of. From a friendly workplace to competitive health benefits along with career growth opportunities, our Go Hilton travel discount program, and complimentary meal while on shift we know that you will love being a part of a team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list!
The team is looking for an energetic and results-driven Catering Sales and Event Manager with strong multitasking skills. This role involves actively prospecting new business, responding to inquiries, and managing the full lifecycle of catering events—from initial detailing to on-site servicing. Responsibilities include preparing Banquet Event Orders (BEOs), drafting contracts, and overseeing billing to ensure a seamless client experience.
What will I be doing?
As Catering Sales & Events Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, and negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for their experience. Responsibilities
To organize, plan and prioritize your duties by developing plans and goals. Timely communication to internal and external clients via telephone, email, written documents or in person. Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. Demonstrate knowledge of job systems, products, systems, and processes. Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. Selling and influencing both internal and external clients. Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. Participate in customer site inspections and assist with the sales process as necessary. Other duties as necessary based on business needs. Regular attendance. Qualifications
Must have at least one year of catering sales experience servicing and detailing events. Experience within Hotel operations a plus! Working knowledge of Microsoft programs such as Outlook, Word, PowerPoint, Teams is essential. Experience working with Delphi, Amadeus, or comparable sales and catering management systems. Salary and Benefits
The salary range for this position is $30.00 - $35.00 per hour + bonus incentives and is based on applicable and specialized experience and location. Sales Incentive: Hilton offers a best-in-market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to the company’s financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The Benefits: Hilton offers a comprehensive benefits package including medical, vision, dental, life and disability insurance; mental health resources; PTO; parental leave; Go Hilton travel discount; 401(k) matching; education benefits; career growth; employee resource groups; recognition and rewards; DailyPay; ESPP; and more. A revenue goal of 200k USD or greater is required for uncapped payout potential; payout is capped at 60% at 250% achievement if revenue goals fall below 200k USD for the quarter. Complimentary meals in the cafeteria while on shift. What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! Work Locations: Hilton Motif Seattle Schedule: Full-time Brand: Hilton Hotels & Resorts Job: Catering and Event Services
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As Catering Sales & Events Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, and negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for their experience. Responsibilities
To organize, plan and prioritize your duties by developing plans and goals. Timely communication to internal and external clients via telephone, email, written documents or in person. Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. Demonstrate knowledge of job systems, products, systems, and processes. Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. Selling and influencing both internal and external clients. Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. Participate in customer site inspections and assist with the sales process as necessary. Other duties as necessary based on business needs. Regular attendance. Qualifications
Must have at least one year of catering sales experience servicing and detailing events. Experience within Hotel operations a plus! Working knowledge of Microsoft programs such as Outlook, Word, PowerPoint, Teams is essential. Experience working with Delphi, Amadeus, or comparable sales and catering management systems. Salary and Benefits
The salary range for this position is $30.00 - $35.00 per hour + bonus incentives and is based on applicable and specialized experience and location. Sales Incentive: Hilton offers a best-in-market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to the company’s financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The Benefits: Hilton offers a comprehensive benefits package including medical, vision, dental, life and disability insurance; mental health resources; PTO; parental leave; Go Hilton travel discount; 401(k) matching; education benefits; career growth; employee resource groups; recognition and rewards; DailyPay; ESPP; and more. A revenue goal of 200k USD or greater is required for uncapped payout potential; payout is capped at 60% at 250% achievement if revenue goals fall below 200k USD for the quarter. Complimentary meals in the cafeteria while on shift. What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! Work Locations: Hilton Motif Seattle Schedule: Full-time Brand: Hilton Hotels & Resorts Job: Catering and Event Services
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