Used Car Buying BDC Specialist - Audi Central Houston
Sonic Automotive, Houston, Texas, United States, 77246
Used Car Buying BDC Specialist - Audi Central Houston in Houston, TX at Sonic Automotive
Location:
2120 Southwest Freeway Houston, TX 77098
Job Type:
Customer Service
Experience:
Associate
About Audi Central Houston
isn’t just any dealership — we’re the
largest Audi store in the country , housed in a striking
7-story facility
and consistently recognized as one of the best.
As a proud
Audi Magna Elite Society
award winner, we set the standard for excellence in customer experience, volume, and team performance.
If you're looking to grow your career with a top-performing store backed by a world-class brand, this is the place.
Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.
Compensation (Hourly + Commission):
$15.00 - 17.00 + commission
Job Description Summary:
The
Vehicle Acquisition BDC Specialist
is responsible for handling inbound consumer leads from Kelley Blue Book, CarGurus, and other digital buying platforms from customers interested in selling or trading their vehicle.
The primary focus of this role is to engage with vehicle sellers, gather accurate vehicle information, and convert inbound interest into scheduled appraisal appointments for the used car buying team. This is a
BDC-style role focused on vehicle acquisition , not retail vehicle sales.
This position plays a key role in growing used vehicle inventory and improving lead efficiency. The Vehicle Acquisition BDC Specialist is expected to deliver a professional, transparent customer experience while using CRM and lead management tools to track, follow up, and convert buying leads. Ongoing training is provided on systems, call handling, and buying workflow.
Duties and Responsibilities:
Respond promptly to inbound calls, texts, and internet leads from customers looking to sell or trade their vehicle
Engage customers to gather vehicle details including VIN, mileage, condition, ownership, and payoff information
Set and confirm appraisal appointments for the used car buying team
Conduct consistent follow-up on active and aged buying leads to maximize acquisition opportunities
Maintain accurate lead notes, statuses, and appointment details in the CRM
Adhere to structured outreach cadence and response time expectations
Partner with used car management and buying associates to improve lead conversion and efficiency
Meet or exceed performance goals tied to appointments set and vehicles acquired
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2120 Southwest Freeway Houston, TX 77098
Job Type:
Customer Service
Experience:
Associate
About Audi Central Houston
isn’t just any dealership — we’re the
largest Audi store in the country , housed in a striking
7-story facility
and consistently recognized as one of the best.
As a proud
Audi Magna Elite Society
award winner, we set the standard for excellence in customer experience, volume, and team performance.
If you're looking to grow your career with a top-performing store backed by a world-class brand, this is the place.
Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.
Compensation (Hourly + Commission):
$15.00 - 17.00 + commission
Job Description Summary:
The
Vehicle Acquisition BDC Specialist
is responsible for handling inbound consumer leads from Kelley Blue Book, CarGurus, and other digital buying platforms from customers interested in selling or trading their vehicle.
The primary focus of this role is to engage with vehicle sellers, gather accurate vehicle information, and convert inbound interest into scheduled appraisal appointments for the used car buying team. This is a
BDC-style role focused on vehicle acquisition , not retail vehicle sales.
This position plays a key role in growing used vehicle inventory and improving lead efficiency. The Vehicle Acquisition BDC Specialist is expected to deliver a professional, transparent customer experience while using CRM and lead management tools to track, follow up, and convert buying leads. Ongoing training is provided on systems, call handling, and buying workflow.
Duties and Responsibilities:
Respond promptly to inbound calls, texts, and internet leads from customers looking to sell or trade their vehicle
Engage customers to gather vehicle details including VIN, mileage, condition, ownership, and payoff information
Set and confirm appraisal appointments for the used car buying team
Conduct consistent follow-up on active and aged buying leads to maximize acquisition opportunities
Maintain accurate lead notes, statuses, and appointment details in the CRM
Adhere to structured outreach cadence and response time expectations
Partner with used car management and buying associates to improve lead conversion and efficiency
Meet or exceed performance goals tied to appointments set and vehicles acquired
#J-18808-Ljbffr