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Commercial Lines Insurance Customer Service Specialist

gpac, Madison, Wisconsin, us, 53774

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Job Description We are partnering with a well-established insurance organization seeking a dedicated Commercial Lines Customer Service Specialist to support a growing book of business. This role is perfect for a detail-oriented insurance professional who thrives on client interaction, account servicing, and being a reliable support partner to producers and account managers. What You'll Do: Manage and service commercial insurance accounts, including endorsements, certificates, renewals, and policy changes. Provide top-notch day-to-day client support with professionalism and responsiveness. Communicate effectively with carriers to obtain quotes, process changes, and resolve issues as they arise. Maintain accurate and organized documentation and account records in agency management systems. Assist with renewal workflows and contribute to proposals and policy delivery. What We're Looking For: Property & Casualty insurance experience, with a focus on commercial lines preferred. An active P&C license is required. Excellent organizational skills and a keen attention to detail. A proven ability to manage multiple accounts and priorities in a fast-paced environment. Strong professional communication skills and a customer-oriented mindset. Why This Opportunity: Join a stable and respected agency with a collaborative team culture. Work with a diverse portfolio of commercial clients. Attractive compensation and benefits package based on your experience. Long-term growth opportunities and career stability. If this opportunity excites you, please send your resume to Angie.Overby@gogpac.com. We look forward to connecting confidentially. All qualified applicants will be considered without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals in multiple industries across the United States since 1990. We pride ourselves on being competitive, client-focused, and dedicated to delivering the right solutions at the right time.