
Director of Construction Services
Servpro Industries, Inc., Cincinnati, Ohio, United States, 45208
Director of Construction Services – SERVPRO®
Join a leadership-driven, results-focused environment where consistency, quality, and operational excellence across all construction divisions are critical to success. The Director of Construction Services ensures construction activities are aligned across all Multi-Unit Operations Markets, supports strategic initiatives, and maintains strict compliance with brand standards.
Primary Responsibilities Leadership & Culture
Ensure franchise culture is adopted and maintained across all construction divisions
Build and maintain trusted relationships with directors, managers, key customers, clients, and partners
Strategic Planning & Performance Management
Collaborate with executive leadership and construction managers to develop annual plans and budgets
Assign quarterly objectives aligned with annual plans and budgets
Hold managers accountable for performance and results
Evaluate overall performance using key performance metrics (KPMs)
Policies, Procedures & Compliance
Define, revise, and implement policies, procedures, and guidelines to ensure consistency across all MUOs
Ensure construction standards meet quality expectations and comply with all safety rules, policies, and procedures
Develop policies to monitor contractor compliance with schedule, budget, quality, safety, and contract requirements
Operations & Resource Management
Manage procurement and resource allocation across all MUOs
Evaluate operational efficiency and implement improvements aligned with organizational objectives
Develop and maintain emergency preparedness, security plans, and continuity strategies
Financial Oversight & Risk Management
Review financial data and adjust budgets to promote profitability
Assess, analyze, manage, and mitigate operational and financial risks
Talent Development & Leadership Growth
Assist construction managers with recruiting, training, and guiding construction teams
Cultivate and support rising talent within the organization
Continue professional and personal development in leadership, management, and team-building skills
Perform other tasks and duties as assigned by the employer
Requirements Experience & Skill Set
Strong ability to review and negotiate contracts
Excellent leadership, management, and organizational skills
Strong analytical, problem-solving, and decision-making abilities
Proven business acumen and industry knowledge
Outstanding written and verbal communication skills
Education
High school diploma or GED required
Project management experience preferred
Bachelor’s degree in Engineering or a related construction field
Skills / Physical Demands / Competencies
Ability to work on active construction sites, including lifting, bending, and navigating stairs or tight spaces as needed
Ability to manage multiple projects and prioritize tasks efficiently
Strong organizational and problem-solving skills
Ability to travel overnight when needed
Compensation & Benefits
Competitive pay
Paid training and professional development
Career progression opportunities
Superior benefits package
And more!
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Primary Responsibilities Leadership & Culture
Ensure franchise culture is adopted and maintained across all construction divisions
Build and maintain trusted relationships with directors, managers, key customers, clients, and partners
Strategic Planning & Performance Management
Collaborate with executive leadership and construction managers to develop annual plans and budgets
Assign quarterly objectives aligned with annual plans and budgets
Hold managers accountable for performance and results
Evaluate overall performance using key performance metrics (KPMs)
Policies, Procedures & Compliance
Define, revise, and implement policies, procedures, and guidelines to ensure consistency across all MUOs
Ensure construction standards meet quality expectations and comply with all safety rules, policies, and procedures
Develop policies to monitor contractor compliance with schedule, budget, quality, safety, and contract requirements
Operations & Resource Management
Manage procurement and resource allocation across all MUOs
Evaluate operational efficiency and implement improvements aligned with organizational objectives
Develop and maintain emergency preparedness, security plans, and continuity strategies
Financial Oversight & Risk Management
Review financial data and adjust budgets to promote profitability
Assess, analyze, manage, and mitigate operational and financial risks
Talent Development & Leadership Growth
Assist construction managers with recruiting, training, and guiding construction teams
Cultivate and support rising talent within the organization
Continue professional and personal development in leadership, management, and team-building skills
Perform other tasks and duties as assigned by the employer
Requirements Experience & Skill Set
Strong ability to review and negotiate contracts
Excellent leadership, management, and organizational skills
Strong analytical, problem-solving, and decision-making abilities
Proven business acumen and industry knowledge
Outstanding written and verbal communication skills
Education
High school diploma or GED required
Project management experience preferred
Bachelor’s degree in Engineering or a related construction field
Skills / Physical Demands / Competencies
Ability to work on active construction sites, including lifting, bending, and navigating stairs or tight spaces as needed
Ability to manage multiple projects and prioritize tasks efficiently
Strong organizational and problem-solving skills
Ability to travel overnight when needed
Compensation & Benefits
Competitive pay
Paid training and professional development
Career progression opportunities
Superior benefits package
And more!
#J-18808-Ljbffr