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Director of Construction Services

Servpro Industries, Inc., Cincinnati, Ohio, United States, 45208

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Director of Construction Services – SERVPRO® Join a leadership-driven, results-focused environment where consistency, quality, and operational excellence across all construction divisions are critical to success. The Director of Construction Services ensures construction activities are aligned across all Multi-Unit Operations Markets, supports strategic initiatives, and maintains strict compliance with brand standards.

Primary Responsibilities Leadership & Culture

Ensure franchise culture is adopted and maintained across all construction divisions

Build and maintain trusted relationships with directors, managers, key customers, clients, and partners

Strategic Planning & Performance Management

Collaborate with executive leadership and construction managers to develop annual plans and budgets

Assign quarterly objectives aligned with annual plans and budgets

Hold managers accountable for performance and results

Evaluate overall performance using key performance metrics (KPMs)

Policies, Procedures & Compliance

Define, revise, and implement policies, procedures, and guidelines to ensure consistency across all MUOs

Ensure construction standards meet quality expectations and comply with all safety rules, policies, and procedures

Develop policies to monitor contractor compliance with schedule, budget, quality, safety, and contract requirements

Operations & Resource Management

Manage procurement and resource allocation across all MUOs

Evaluate operational efficiency and implement improvements aligned with organizational objectives

Develop and maintain emergency preparedness, security plans, and continuity strategies

Financial Oversight & Risk Management

Review financial data and adjust budgets to promote profitability

Assess, analyze, manage, and mitigate operational and financial risks

Talent Development & Leadership Growth

Assist construction managers with recruiting, training, and guiding construction teams

Cultivate and support rising talent within the organization

Continue professional and personal development in leadership, management, and team-building skills

Perform other tasks and duties as assigned by the employer

Requirements Experience & Skill Set

Strong ability to review and negotiate contracts

Excellent leadership, management, and organizational skills

Strong analytical, problem-solving, and decision-making abilities

Proven business acumen and industry knowledge

Outstanding written and verbal communication skills

Education

High school diploma or GED required

Project management experience preferred

Bachelor’s degree in Engineering or a related construction field

Skills / Physical Demands / Competencies

Ability to work on active construction sites, including lifting, bending, and navigating stairs or tight spaces as needed

Ability to manage multiple projects and prioritize tasks efficiently

Strong organizational and problem-solving skills

Ability to travel overnight when needed

Compensation & Benefits

Competitive pay

Paid training and professional development

Career progression opportunities

Superior benefits package

And more!

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