Job Description
Job Description The Inside Sales Representative plays a key role in supporting the Outside Sales team and collaborating with other departments within the Phoenix Sales and Service Team, including Accounting, Shipping & Receiving, and Engineering. The primary objective is to ensure exceptional customer service and timely resolution of customer inquiries. Key Responsibilities: Source and provide customer quotes daily using MAS Sage 100 and Microsoft Outlook. Input vendor pricing and delivery information into the MAS Sage 100 system. Process sales and purchase orders daily in MAS Sage 100. Prepare and send proforma invoices for customers requiring pre-payment. Utilize credit card processing software as needed. Coordinate shipping for incoming orders. Collaborate with Engineering on product development initiatives. Conduct monthly reviews of open purchase and sales orders. Generate and distribute monthly sales reports to management. Assist with scheduled physical inventory counts. Maintain strong proficiency in PC use, MAS Sage 100, and related office software and hardware. Communicate professionally with coworkers, customers, and vendors at all times. Negotiate pricing, terms, and conditions with suppliers as needed. Prioritize customer satisfaction by sourcing high-quality components at competitive prices while meeting delivery schedules. Demonstrate a clear understanding of customer requirements, including product specs, delivery needs, and special sourcing considerations. Handle follow-up communications and correspondence with customers and vendors. Adhere to all company policies and procedures. Manage time efficiently and effectively to meet deadlines. Exhibit excellent verbal and written communication skills. Provide coverage for coworkers during vacation or absences. Perform additional duties as assigned by management. Work effectively as part of a team. Qualifications: Proficient in Microsoft Outlook, Word, and Excel. Experience with MAS Sage 100 (preferred). Familiarity with online portals. Strong attention to detail, organization, and follow-through. Customer-focused mindset with a collaborative attitude.
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Job Description The Inside Sales Representative plays a key role in supporting the Outside Sales team and collaborating with other departments within the Phoenix Sales and Service Team, including Accounting, Shipping & Receiving, and Engineering. The primary objective is to ensure exceptional customer service and timely resolution of customer inquiries. Key Responsibilities: Source and provide customer quotes daily using MAS Sage 100 and Microsoft Outlook. Input vendor pricing and delivery information into the MAS Sage 100 system. Process sales and purchase orders daily in MAS Sage 100. Prepare and send proforma invoices for customers requiring pre-payment. Utilize credit card processing software as needed. Coordinate shipping for incoming orders. Collaborate with Engineering on product development initiatives. Conduct monthly reviews of open purchase and sales orders. Generate and distribute monthly sales reports to management. Assist with scheduled physical inventory counts. Maintain strong proficiency in PC use, MAS Sage 100, and related office software and hardware. Communicate professionally with coworkers, customers, and vendors at all times. Negotiate pricing, terms, and conditions with suppliers as needed. Prioritize customer satisfaction by sourcing high-quality components at competitive prices while meeting delivery schedules. Demonstrate a clear understanding of customer requirements, including product specs, delivery needs, and special sourcing considerations. Handle follow-up communications and correspondence with customers and vendors. Adhere to all company policies and procedures. Manage time efficiently and effectively to meet deadlines. Exhibit excellent verbal and written communication skills. Provide coverage for coworkers during vacation or absences. Perform additional duties as assigned by management. Work effectively as part of a team. Qualifications: Proficient in Microsoft Outlook, Word, and Excel. Experience with MAS Sage 100 (preferred). Familiarity with online portals. Strong attention to detail, organization, and follow-through. Customer-focused mindset with a collaborative attitude.
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