Collections Specialist
North Carolina Staffing, Greensboro, North Carolina, United States, 27401
Collections Specialist
We are looking for a dedicated Collections Specialist to join our team in Greensboro, North Carolina. In this long-term contract position, you will play an integral role in managing and optimizing collection processes to ensure timely payments and maintain positive client relationships. This opportunity offers the chance to work in a dynamic environment, focusing on both commercial and consumer collections. Responsibilities: Manage and execute collection activities for both commercial and consumer accounts. Ensure timely follow-ups with clients to address overdue payments and resolve outstanding balances. Analyze account histories to identify discrepancies and develop strategies for resolution. Collaborate with internal teams to streamline billing and collection processes. Maintain accurate and updated records of all collection activities. Communicate professionally with clients to negotiate payment plans and settlements. Monitor and report on collection performance metrics to ensure goals are met. Stay informed about industry best practices and regulatory requirements related to credit and collections. Address disputes effectively by investigating issues and providing solutions. Support the development of policies to enhance overall collection efficiency. Requirements: Proven experience in commercial and consumer collections. Strong knowledge of credit and collection processes. Excellent communication and negotiation skills. Ability to analyze financial data and resolve discrepancies. Proficiency in maintaining detailed and accurate records. Familiarity with billing and payment systems. Capacity to work collaboratively with internal teams and clients. Understanding of industry regulations and compliance standards. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans.
We are looking for a dedicated Collections Specialist to join our team in Greensboro, North Carolina. In this long-term contract position, you will play an integral role in managing and optimizing collection processes to ensure timely payments and maintain positive client relationships. This opportunity offers the chance to work in a dynamic environment, focusing on both commercial and consumer collections. Responsibilities: Manage and execute collection activities for both commercial and consumer accounts. Ensure timely follow-ups with clients to address overdue payments and resolve outstanding balances. Analyze account histories to identify discrepancies and develop strategies for resolution. Collaborate with internal teams to streamline billing and collection processes. Maintain accurate and updated records of all collection activities. Communicate professionally with clients to negotiate payment plans and settlements. Monitor and report on collection performance metrics to ensure goals are met. Stay informed about industry best practices and regulatory requirements related to credit and collections. Address disputes effectively by investigating issues and providing solutions. Support the development of policies to enhance overall collection efficiency. Requirements: Proven experience in commercial and consumer collections. Strong knowledge of credit and collection processes. Excellent communication and negotiation skills. Ability to analyze financial data and resolve discrepancies. Proficiency in maintaining detailed and accurate records. Familiarity with billing and payment systems. Capacity to work collaboratively with internal teams and clients. Understanding of industry regulations and compliance standards. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans.