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Account Specialist I

DocuSign, Brazil, Indiana, United States, 47834

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Overview Employer Industry: E-signature and Contract Lifecycle Management

What to Expect (Job Responsibilities)

Engage effectively with customers to secure and process their renewals on time

Maintain and update a rolling forecast of your territory, communicating any renewal risks to internal resources

Implement win/win negotiation strategies for a high volume of renewals, increasing contract value while enhancing customer trust

Collaborate with internal teams such as Sales, Customer Success, and Product Management to devise strategies for upcoming renewals

Leverage customer data to assess the health of each renewal and drive account growth

What is Required (Qualifications)

Experience in a customer-facing sales or customer success role

Fluent in English for daily interactions in an international market (U.S.)

Strong negotiation skills with a proven ability to drive contracts to completion on time

Ability to work effectively in a team environment with excellent time management and organizational skills

Experience in a quota-carrying sales role with demonstrated achievement

How to Stand Out (Preferred Qualifications)

Bachelor’s Degree

Strong process management, financial competence, and contractual engineering skills

Ability to react and adapt to potential rapid shifts in priorities

Strong level of urgency, organization, and prioritization skills

Ability to project manage the renewal cycle, coordinating necessary resources

#E-Signature #CustomerSuccess #RemoteWork #CareerOpportunity #NegotiationSkills

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