Customer Retention Specialist - State Farm Agent Team Member
State Farm Agent, Kensington Village Mobile Home Park, New York, United States
Overview
Customer Retention Specialist – Insurance Sales & Service. Make a Difference. Build Relationships. Grow Your Career. Are you motivated by helping others while also driven by results? As a Customer Retention Specialist in our expanding insurance agency, you’ll become a go-to resource clients rely on for guidance, support, and protection. This role blends relationship-based service with sales opportunities—offering a fulfilling, well-rounded career path in a high-demand industry. Benefits
401(k) matching Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development Key Responsibilities
Deliver outstanding service through phone, email, and in-person interactions Assist clients with billing inquiries, coverage updates, and claims follow-up Identify and recommend insurance products that align with customer needs Build rapport that encourages trust and long-term loyalty Support client retention through proactive renewals and policy reviews Partner with team members to ensure a seamless customer experience What We’re Looking For
Excellent communication, organization, and problem-solving abilities Customer service or sales experience preferred (but not required) Comfort engaging in consultative, sales-focused conversations A calm, friendly, and solutions-oriented approach under pressure Willingness to obtain required insurance licenses—training and guidance provided What We Offer
Competitive base pay with commission and performance bonuses Comprehensive training and supportive mentorship Clear opportunities for growth and career advancement A collaborative culture focused on success and development Compensation: $50,000.00 - $70,000.00 per year About Our Agency
Our office is located in New Hyde Park, NY. I am a second generation State Farm agent. We currently have 8 team members at our agency. We have 140 years of combined insurance experience in our office. Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and Golden Triangle Apply now and let us put you on the path to success. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Customer Retention Specialist – Insurance Sales & Service. Make a Difference. Build Relationships. Grow Your Career. Are you motivated by helping others while also driven by results? As a Customer Retention Specialist in our expanding insurance agency, you’ll become a go-to resource clients rely on for guidance, support, and protection. This role blends relationship-based service with sales opportunities—offering a fulfilling, well-rounded career path in a high-demand industry. Benefits
401(k) matching Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development Key Responsibilities
Deliver outstanding service through phone, email, and in-person interactions Assist clients with billing inquiries, coverage updates, and claims follow-up Identify and recommend insurance products that align with customer needs Build rapport that encourages trust and long-term loyalty Support client retention through proactive renewals and policy reviews Partner with team members to ensure a seamless customer experience What We’re Looking For
Excellent communication, organization, and problem-solving abilities Customer service or sales experience preferred (but not required) Comfort engaging in consultative, sales-focused conversations A calm, friendly, and solutions-oriented approach under pressure Willingness to obtain required insurance licenses—training and guidance provided What We Offer
Competitive base pay with commission and performance bonuses Comprehensive training and supportive mentorship Clear opportunities for growth and career advancement A collaborative culture focused on success and development Compensation: $50,000.00 - $70,000.00 per year About Our Agency
Our office is located in New Hyde Park, NY. I am a second generation State Farm agent. We currently have 8 team members at our agency. We have 140 years of combined insurance experience in our office. Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and Golden Triangle Apply now and let us put you on the path to success. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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