Customer Service Representative
Peoplelink Staffing Solutions, Fort Wayne, Indiana, United States, 46804
Customer Service Representative
Peoplelink Staffing
is proud to partner with
a leading provider of high?quality printed business forms and document solutions
to hire a skilled
Customer Service Representative . This is a great opportunity to join a stable, customer?focused office environment with full?time weekday hours.
Schedule:
Mon-Thurs 8:00 AM-5:00 PM (1?hour lunch) Friday 8:00 AM-4:00 PM Pay:
$17.00/hr. Position Type:
Full?time
Position Overview
The Customer Service Representative plays a key role in supporting both internal and external customers. This position handles incoming calls, prepares customer quotes, expedites orders, resolves product or quality concerns, and provides exceptional service. Strong communication skills and solid computer proficiency are essential.
Primary Responsibilities Communicate professionally and courteously with customers, associates, and vendors via phone, email, fax, and in person Manage multiple tasks including quotes, customer requests, order updates, and internal support needs Accurately estimate pricing and prepare customer quotes Deliver "Legendary Customer Service" and actively support account growth Troubleshoot and resolve product quality issues, including credits or refunds when appropriate Work overtime when needed to support business demands Secondary Responsibilities
Order entry Filing and document organization Reception coverage Order support tasks Required Skills & Qualifications
Basic math and measurement skills Proficiency with computers, Microsoft Word, and Microsoft Excel Strong
attention to detail
and accuracy Ability to multitask in a fast?paced environment Strong written and verbal communication Must be a people person #IND002 #ZIP
Peoplelink Staffing
is proud to partner with
a leading provider of high?quality printed business forms and document solutions
to hire a skilled
Customer Service Representative . This is a great opportunity to join a stable, customer?focused office environment with full?time weekday hours.
Schedule:
Mon-Thurs 8:00 AM-5:00 PM (1?hour lunch) Friday 8:00 AM-4:00 PM Pay:
$17.00/hr. Position Type:
Full?time
Position Overview
The Customer Service Representative plays a key role in supporting both internal and external customers. This position handles incoming calls, prepares customer quotes, expedites orders, resolves product or quality concerns, and provides exceptional service. Strong communication skills and solid computer proficiency are essential.
Primary Responsibilities Communicate professionally and courteously with customers, associates, and vendors via phone, email, fax, and in person Manage multiple tasks including quotes, customer requests, order updates, and internal support needs Accurately estimate pricing and prepare customer quotes Deliver "Legendary Customer Service" and actively support account growth Troubleshoot and resolve product quality issues, including credits or refunds when appropriate Work overtime when needed to support business demands Secondary Responsibilities
Order entry Filing and document organization Reception coverage Order support tasks Required Skills & Qualifications
Basic math and measurement skills Proficiency with computers, Microsoft Word, and Microsoft Excel Strong
attention to detail
and accuracy Ability to multitask in a fast?paced environment Strong written and verbal communication Must be a people person #IND002 #ZIP