Senior Director Consolidated Service Centers
Medline Industries - Transportation & Operations, Northfield, Illinois, United States
Job Summary
Provide leadership and direction through coordination with local sales team and sales leadership to successfully achieve long- and short-term goals and targets and to gain efficiencies in logistical policies while working within established rules and guidelines.
Oversee activities related to Service Centers and Service Center functions in collaboration with sales for strategic relationships.
Job Description
Responsibilities:
Accountable for the customer relationships at the C-suite level of health systems/network representing Consolidated Service Center (CSC) planning, operations, metrics, financials, challenges, etc.
Accountable for engaging key decision makers internal and external to Medline (Chief Executives, Client/C-Suite, industry KOLs) to influence and secure large asset investments.
Develop and present 12+ month strategic and tactical operational plans and budgets for each CSC and/or related project/programs. Establish and implement realistic & attainable short- and long-range goals for each supported site, in conjunction with Medline Operations and Transportation teams along with the customer.
Provide operational plan and cost analysis for CSC offerings and coordination with Sales, Operations, Transportation, Engineering, and Real Estate.
Establish and enforce pricing strategies and contract negotiation parameters for the salesforce.
Accountable for new CSC project execution through all phases (set-up, implementation, post-implementation). Ensure teams complete logistical due diligence for each project.
Work collaboratively with Medline Operations and Transportation to successfully setup, train employees and successfully open the service center for operations.
Review financial performance for each service center program to ensure continuity of customers relationship and profitability of programs.
Oversee the technical sales support provided to the corporate sales team on development of SCO contracts, RFP development and sales presentation related to service center offerings.
Lead efficiency and improvement initiatives of logistics support services like communication channels and project prioritization and management.
Serve as thought leader by maintaining knowledge of trends, developments, new technologies, and market conditions relevant to the product line(s) and industry. Ensure the sharing of best-in-class policies, processes and procedures are consistently applied within all service centers.
Lead activities and outcomes of employees in all CSC integration projects.
Requirements: Typically requires a Bachelor’s degree in a business-related field.
At least 10 years of overall sales or consulting experience in Logistics and/or Supply Chain in the healthcare industry demonstrating understanding of customer and market dynamics and requirements.
Experience negotiating contracts, prices, resolving service issues and/or reconciling differences.
Experience developing strategic initiatives which align with business goals and budget.
Thorough understanding of fiscal management techniques.
Experience diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems.
Demonstrated ability to engage and present to senior management or C-suite with the purpose of influencing company or client decisions.
Ability communicating technical information to non-technical audiences (ex. research findings to customers).
Experience leading, coaching, mentoring, and/or training staff.
Demonstrated ability working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.
Position requires travel up to 50% of the time for business purposes (within state and out of state).
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $154,000.00 - $231,000.00 Annual
The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click
here
. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page
here
. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Accountable for engaging key decision makers internal and external to Medline (Chief Executives, Client/C-Suite, industry KOLs) to influence and secure large asset investments.
Develop and present 12+ month strategic and tactical operational plans and budgets for each CSC and/or related project/programs. Establish and implement realistic & attainable short- and long-range goals for each supported site, in conjunction with Medline Operations and Transportation teams along with the customer.
Provide operational plan and cost analysis for CSC offerings and coordination with Sales, Operations, Transportation, Engineering, and Real Estate.
Establish and enforce pricing strategies and contract negotiation parameters for the salesforce.
Accountable for new CSC project execution through all phases (set-up, implementation, post-implementation). Ensure teams complete logistical due diligence for each project.
Work collaboratively with Medline Operations and Transportation to successfully setup, train employees and successfully open the service center for operations.
Review financial performance for each service center program to ensure continuity of customers relationship and profitability of programs.
Oversee the technical sales support provided to the corporate sales team on development of SCO contracts, RFP development and sales presentation related to service center offerings.
Lead efficiency and improvement initiatives of logistics support services like communication channels and project prioritization and management.
Serve as thought leader by maintaining knowledge of trends, developments, new technologies, and market conditions relevant to the product line(s) and industry. Ensure the sharing of best-in-class policies, processes and procedures are consistently applied within all service centers.
Lead activities and outcomes of employees in all CSC integration projects.
Requirements: Typically requires a Bachelor’s degree in a business-related field.
At least 10 years of overall sales or consulting experience in Logistics and/or Supply Chain in the healthcare industry demonstrating understanding of customer and market dynamics and requirements.
Experience negotiating contracts, prices, resolving service issues and/or reconciling differences.
Experience developing strategic initiatives which align with business goals and budget.
Thorough understanding of fiscal management techniques.
Experience diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems.
Demonstrated ability to engage and present to senior management or C-suite with the purpose of influencing company or client decisions.
Ability communicating technical information to non-technical audiences (ex. research findings to customers).
Experience leading, coaching, mentoring, and/or training staff.
Demonstrated ability working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.
Position requires travel up to 50% of the time for business purposes (within state and out of state).
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $154,000.00 - $231,000.00 Annual
The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click
here
. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page
here
. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.