Feeling stuck? Put your career in motion with a great, new opportunity. Join the Kelly® team as a
Document Service Representative
to work at a premier healthcare organization in Albany, NY. We’re here every step of the way to help you and your career be the best it can be. Bring your energy and expertise. We’ll help you get where you want to be.
Salary: $21/hour
Typical Day What’s a typical day as a Document Service Representative? You’ll be:
Processing incoming mail for the entire organization, including detailed sorting, batch preparation, and accurate scanning of all claims and correspondence documents
Examining, data entering, and re-writing physician, hospital, dental, and pharmacy claims using established policies and medical claims coding guidelines
Utilizing FormWorks for OCR error correction, “Key from Image,” and key entry on claims and correspondence in accordance with departmental standards
Filing images appropriately and routing work items to the correct departments to maintain service level agreements and regulatory compliance
Collaborating with Member Services, Provider Services, Claims Operations, and Medical Affairs to resolve claims and correspondence issues
Identifying and reporting system, billing, filing, scanning, or workflow issues to management
Maintaining production, accuracy, and quality standards while working independently and meeting deadlines
Assisting with process improvements, training new staff as needed, and completing required departmental documents accurately
Ideal Candidate Profile
Hold a high school diploma or GED
Have at least six (6) months of alphanumeric data entry experience in a healthcare setting
Possess a year or more of claims examining procedural review experience
Are familiar with CPT-4, HCPCS, ICD-9 codes, and healthcare correspondence
Have experience with online data entry systems, such as Macess EXP and FormWorks, and strong PC skills
Demonstrate strong attention to detail, problem‑solving, and time‑management skills
Can communicate effectively, both verbally and in writing, with appropriate grammar and professionalism
Can work independently with minimal supervision, balancing multiple tasks efficiently
Are comfortable working on‑site, sitting or standing for prolonged periods, and occasionally traveling for meetings or training
What Happens Next Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. All of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about. Apply to be a
Document Service Representative
today!
Benefits As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work‑related resources. We offer eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short‑term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earned paid sick leave under the applicable state or local plan.
About Kelly Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.
If you want to keep your career moving onward and upward, we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive.
#J-18808-Ljbffr
Document Service Representative
to work at a premier healthcare organization in Albany, NY. We’re here every step of the way to help you and your career be the best it can be. Bring your energy and expertise. We’ll help you get where you want to be.
Salary: $21/hour
Typical Day What’s a typical day as a Document Service Representative? You’ll be:
Processing incoming mail for the entire organization, including detailed sorting, batch preparation, and accurate scanning of all claims and correspondence documents
Examining, data entering, and re-writing physician, hospital, dental, and pharmacy claims using established policies and medical claims coding guidelines
Utilizing FormWorks for OCR error correction, “Key from Image,” and key entry on claims and correspondence in accordance with departmental standards
Filing images appropriately and routing work items to the correct departments to maintain service level agreements and regulatory compliance
Collaborating with Member Services, Provider Services, Claims Operations, and Medical Affairs to resolve claims and correspondence issues
Identifying and reporting system, billing, filing, scanning, or workflow issues to management
Maintaining production, accuracy, and quality standards while working independently and meeting deadlines
Assisting with process improvements, training new staff as needed, and completing required departmental documents accurately
Ideal Candidate Profile
Hold a high school diploma or GED
Have at least six (6) months of alphanumeric data entry experience in a healthcare setting
Possess a year or more of claims examining procedural review experience
Are familiar with CPT-4, HCPCS, ICD-9 codes, and healthcare correspondence
Have experience with online data entry systems, such as Macess EXP and FormWorks, and strong PC skills
Demonstrate strong attention to detail, problem‑solving, and time‑management skills
Can communicate effectively, both verbally and in writing, with appropriate grammar and professionalism
Can work independently with minimal supervision, balancing multiple tasks efficiently
Are comfortable working on‑site, sitting or standing for prolonged periods, and occasionally traveling for meetings or training
What Happens Next Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. All of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about. Apply to be a
Document Service Representative
today!
Benefits As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work‑related resources. We offer eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short‑term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earned paid sick leave under the applicable state or local plan.
About Kelly Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.
If you want to keep your career moving onward and upward, we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive.
#J-18808-Ljbffr