LEAD CLIENT STRATEGIST

DCG ONE is one of the largest privately held marketing service providers in the country. Based in Seattle, with locations in NYC and Maryland, we help companies deliver their brand worldwide through creative, print, and fulfillment services.

ABOUT THE ROLE

The

Lead Client Strategist

serves as the strategic partner for our flagship client, American Express, embedding deeply in the client's brand and culture to ensure all work is insight-driven, strategically aligned, and culturally relevant. This role elevates day-to-day execution into cohesive solutions that build trust and strengthen long-term partnerships.

While primarily focused on Amex, the strategist may occasionally support other clients. Success comes from deep brand knowledge, strong relationships, and a mindset of asking "why" at every turn.

If you are a strategic thinker with a passion for client partnership, we invite you to apply!

BENEFITS

Paid Time Off
Medical, Dental, Vision
Life/AD&D Insurance
401(k) with matching
Accident Insurance
FSA, HSA
9 Paid Holidays
Monthly Cookie Days!
RESPONSIBILITIES

Client Immersion, Cultural Alignment, and Strategic Leadership

Develop and maintain deep fluency in the client's brand, culture, language, products, and business priorities.
Serve as the primary strategic advisor and cultural bridge between the client and internal agency teams.
Strategic Thinking & Advisory Ownership

Lead the strategic framing of work across all assignments, from large-scale initiatives to day-to-day requests.
Consistently challenge assumptions and ask "why" to uncover insights, clarify intent, and elevate deliverables.
Develop and own strategic frameworks, points of view, recommendations, and narratives that guide client and internal decision-making.
Ensure all work connects tactical execution to broad brand, marketing, and business objectives.
Marketing, Brand, and Product Strategy Integration

Partner with client stakeholders to understand marketing and product priorities across business lines.
Identify and articulate connections between product initiatives, marketing campaigns, and customer experience.
Translate client objectives into a clear strategic direction for creative, digital, and production teams.
Bring forward relevant market trends, competitive insights, and thought leadership to inform client strategy.
Internal Enablement & Influence

Partner closely with Account Management and cross-functional teams to elevate the strategic lens applied to all work.
Provide strategic context, brand guidance, and rationale to internal teams to ensure work resonates with the client.
Support and strengthen internal and client-facing presentations through clear strategic storytelling.
Document and share insights and learnings internally to build institutional knowledge and strategic consistency.
QUALIFICATIONS

6-10 years of progressively responsible experience in strategy, marketing (agency or in-house), brand planning, account strategy/planning, or related disciplines.
Demonstrated success serving as a senior strategic advisor to complex or high-visibility client relationships.
Experience supporting enterprise or matrixed client organizations; financial services or similarly complex industries preferred but not required.
Strong generalist strategist background with comfort flexing across marketing, product, and communications.
May be required to complete and pass

Public Trust Security Clearance .
ESSENTIAL ABILITIES

Strong Organizational Skills
Initiative and Independence
Self-Motivation
Customer/Client Focus
Attention to Detail
Time management
Written and Oral Communication Skills
Presentation Skills
Ability to Motivate and Influence
Problem Solving/Analytical Skills
Technical Skills
Results Driven
Multi-Tasking and Prioritizing Skills
Collaboration and Teamwork
Flexibility & Adaptability
PHYSICAL REQUIREMENTS

Prolonged sitting and extensive data entry and typing
Minimal lifting of office equipment and supplies
May be required to frequently lift up to 10 lbs
Hand dexterity and strength
Flexibility in work hours may be required
WORK ENVIRONMENT

This position operates in an office setting and may have access to the production floor.

This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
While performing the duties of this job, the employee may be exposed to fumes or airborne particles, moving mechanical parts, and vibration. The noise level in the work environment can be loud.

DCG ONE does not tolerate discrimination of any type and offers equal employment opportunity to all qualified persons without regard to race, color, religion, sex, natural origin, age, disability or medical condition, sexual orientation, marital status, veteran status, or any other considerations made unlawful by Federal, State, or local laws. We believe in providing eligible and qualified employees with opportunities to advance. DCG ONE is an at-will employer.