MINI of Madison Customer Service Representative
Zimbrick Inc., Madison, Wisconsin, United States, 53703
Mini of Madison Customer Service Representative
Zimbrick MINI is looking for a self-motivated Service Support Specialist to join our Business Development Center (BDC). No automotive experience is required
we value customer-focused, motivated, and organized professionals eager to grow their careers in the automotive industry. In this role, you will: Make outbound calls to schedule service appointments and follow up on recommended maintenance Coordinate with service advisors and technicians to manage repair timelines Transfer calls and support seamless communication between clients, sales, and service teams Update and maintain service records and follow up on open repair orders Deliver exceptional customer service via phone, email, SMS, and in-person Requirements: Valid driver's license and clean driving history Strong communication, organizational, and multitasking skills Ability to work independently and collaboratively We Offer: Paid training and professional development Full benefits, including 401(k) match and profit sharing Stable hours and opportunities for career advancement in the automotive industry
Zimbrick MINI is looking for a self-motivated Service Support Specialist to join our Business Development Center (BDC). No automotive experience is required
we value customer-focused, motivated, and organized professionals eager to grow their careers in the automotive industry. In this role, you will: Make outbound calls to schedule service appointments and follow up on recommended maintenance Coordinate with service advisors and technicians to manage repair timelines Transfer calls and support seamless communication between clients, sales, and service teams Update and maintain service records and follow up on open repair orders Deliver exceptional customer service via phone, email, SMS, and in-person Requirements: Valid driver's license and clean driving history Strong communication, organizational, and multitasking skills Ability to work independently and collaboratively We Offer: Paid training and professional development Full benefits, including 401(k) match and profit sharing Stable hours and opportunities for career advancement in the automotive industry