Professional Customer Service and Sales Associate

The Professional Customer Service and Sales Associate team at Home Depot is committed to providing an outstanding experience for our professional customers, including contractors, property owners, and commercial clients. This role encompasses all aspects of the Pro customer journey, ensuring efficient order fulfillment, safe loading, and expert product recommendations. As a team member, you will: Build and maintain strong relationships with Pro customers Proactively drive sales using extensive product knowledge and loyalty programs Offer tailored recommendations based on unique project needs Meet monthly sales goals and other performance metrics Assist customers at the Pro Desk, load materials, manage deliveries, and provide specialized product knowledge, especially in paint Collaborate with colleagues to maintain a clean, organized, and safe work environment Resolve delivery issues promptly and communicate the advantages of Home Depot over competitors Monitor inventory and execute sales initiatives while upholding the highest standards of customer service If you possess bilingual communication skills, they may be preferred in certain locations based on customer needs. Join us in creating successful project outcomes for our Pro customers!