Order Management Specialist
We appreciate your interest in joining our team! At Robinson, Inc. we pride ourselves on our manufacturing solutions and ownership culture, which support the industries we serve and our local communities. Robinson is employee-owned and is driven by a dedicated team of skilled professionals that value trust, loyalty, teamwork, integrity, and accountability as the foundations of our organization. We strive to provide customer service that goes above and beyond the standard. As an Order Management Specialist, you will oversee the complete order lifecyclefrom entry to shipmentensuring accuracy, timely delivery, and internal customer satisfaction. This role is critical in a welding/manufacturing environment, requiring attention to detail and an understanding of technical specifications. You will coordinate with internal teams, monitor production timelines, resolve order-related issues, and drive continuous process improvement. Role and responsibilities (includes but not limited to): Create and manage customer and forecast orders in the ERP system. Process and coordinate order shipments through the ERP. Follow up on sales opportunity tasks related to orders. Monitor ERP exception reports and collaborate with relevant departments to resolve issues. Support company-wide year-end inventory counts, ensuring accuracy and timely execution. Schedule, coordinate, and execute cycle counts, maintaining thorough and accurate records. Manage inventory transfers between warehouses based on production needs. Ensure proper transaction of products and completion of related projects. Reconcile month-end inventory and work-in-progress (WIP) financials. Review and close job orders, ensuring all material transactions are complete. Collaborate with production to adjust job times and apply labor accurately for costing. Qualifications: Education: high school diploma or equivalent (GED) preferred. Experience: inventory management experience or related field preferred. Leadership responsibilities: This position doesn't have any supervisory responsibilities. Travel requirements: This position does not have any travel requirements. Preferred skills: Detail-oriented with strong math, accounting, and excel skills Highly organized and effective at time management Strong communicator, both written and verbal Proficient in independent work and team collaboration Self-motivated, accountable, and proactive in a team-focused environment At Robinson, we value professionalism, expertise, and a dedication to craftsmanship. We offer a dynamic work environment where employees are empowered to excel and grow within their roles. Join us in our mission to deliver exceptional metal fabrication solutions while fostering a culture of collaboration, innovation, and employee satisfaction. Robinson is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We appreciate your interest in joining our team! At Robinson, Inc. we pride ourselves on our manufacturing solutions and ownership culture, which support the industries we serve and our local communities. Robinson is employee-owned and is driven by a dedicated team of skilled professionals that value trust, loyalty, teamwork, integrity, and accountability as the foundations of our organization. We strive to provide customer service that goes above and beyond the standard. As an Order Management Specialist, you will oversee the complete order lifecyclefrom entry to shipmentensuring accuracy, timely delivery, and internal customer satisfaction. This role is critical in a welding/manufacturing environment, requiring attention to detail and an understanding of technical specifications. You will coordinate with internal teams, monitor production timelines, resolve order-related issues, and drive continuous process improvement. Role and responsibilities (includes but not limited to): Create and manage customer and forecast orders in the ERP system. Process and coordinate order shipments through the ERP. Follow up on sales opportunity tasks related to orders. Monitor ERP exception reports and collaborate with relevant departments to resolve issues. Support company-wide year-end inventory counts, ensuring accuracy and timely execution. Schedule, coordinate, and execute cycle counts, maintaining thorough and accurate records. Manage inventory transfers between warehouses based on production needs. Ensure proper transaction of products and completion of related projects. Reconcile month-end inventory and work-in-progress (WIP) financials. Review and close job orders, ensuring all material transactions are complete. Collaborate with production to adjust job times and apply labor accurately for costing. Qualifications: Education: high school diploma or equivalent (GED) preferred. Experience: inventory management experience or related field preferred. Leadership responsibilities: This position doesn't have any supervisory responsibilities. Travel requirements: This position does not have any travel requirements. Preferred skills: Detail-oriented with strong math, accounting, and excel skills Highly organized and effective at time management Strong communicator, both written and verbal Proficient in independent work and team collaboration Self-motivated, accountable, and proactive in a team-focused environment At Robinson, we value professionalism, expertise, and a dedication to craftsmanship. We offer a dynamic work environment where employees are empowered to excel and grow within their roles. Join us in our mission to deliver exceptional metal fabrication solutions while fostering a culture of collaboration, innovation, and employee satisfaction. Robinson is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.