About XBP
XBP Global is a workflow automation leader that leverages decades of industry experience, global footprint and Agentic AI to rethink business process automation and enable digital transformation for our clients. We are approximately 11,000 professionals strong, present across 20 countries, and support over 2,500 clients worldwide.
Title - Digital Print coordinator/Print Operator Position Type: Full time - Regular Schedule: Monday-Friday (7:30AM-3:30PM)
Job Description Benefits: Medical, Dental, Vision coverage. 401K, Referral Bonus
Job Summary: Digital Print Coordinator's role involves heavy client interaction in verbal and written forms. Strong customer service skills are a must. The coordinator will manage workflow activities to ensure customer satisfaction across job intake, print operations, recordkeeping, shipping, and receiving. The applicant must be able to multitask and understand complex work instructions, maintaining quality logs and reporting documentation with meticulous attention to detail.
Additional responsibilities include cross‑training participation, handling time‑sensitive materials, maintaining high levels of customer care, and delegating work to copy operators to keep the team fully utilized, productive, and meeting print deadlines.
Job Duties & Responsibilities Job Intake
Answer incoming calls.
Monitor email traffic across various intake areas.
Respond to emails and answer inquiries.
Strong customer service skills.
Strong verbal/written communication skills.
Assess incoming print jobs and requested deadlines.
Communicate effectively with clients regarding job requirements.
Negotiate deadlines and other job parameters as necessary.
Organize and prioritize jobs in queue to optimize client satisfaction.
Use Microsoft Office suite.
Assign print jobs fairly between print operators.
Print Operator
Operate print, copy, and scanning equipment.
Operate binding and other finishing equipment.
Operate high‑volume printers such as Xerox, Konica Minolta, etc.
Produce high‑quality printed materials in a time‑sensitive environment using high‑speed digital printers.
Perform finishing tasks: wire‑O, 3‑hole drill, lamination, stuffing envelopes, folding, and cutting.
Use electronic/manual cutters.
Set up and operate a variety of printing software.
Use Microsoft Office suite.
Troubleshoot machine problems.
Required Qualifications
Previous experience in mail/document preparation.
Document scanning and/or indexing.
Ability to work individually or in a team environment.
Handle multiple projects simultaneously.
Adapt to a changing, fast‑growing production environment.
Communicate verbally and in writing with customers and company personnel.
Strong organizational and administrative skills.
Meet employer attendance policy.
Experience in email and Microsoft Windows environments is required.
May be required to lift items weighing up to 50 pounds (as permitted by state law).
Must be able to sit, stand, and/or walk for long periods.
High School Diploma or equivalent (GED) required.
Pay Range The pay range for this position starts at $19/hr; however, base pay offered may vary depending on job‑related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
Preferred Qualification The pay range for this position starts at $19 per hour; however, base pay offered may vary depending on job‑related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
Disclaimer XBP Global recruiters or representatives will only contact you from emails ending with @xbpamericas, @xbpasia, @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com, or @ersgroup.com. We would never ask you for payment or ask you to deposit a cheque into your personal bank account during the recruitment process.
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Title - Digital Print coordinator/Print Operator Position Type: Full time - Regular Schedule: Monday-Friday (7:30AM-3:30PM)
Job Description Benefits: Medical, Dental, Vision coverage. 401K, Referral Bonus
Job Summary: Digital Print Coordinator's role involves heavy client interaction in verbal and written forms. Strong customer service skills are a must. The coordinator will manage workflow activities to ensure customer satisfaction across job intake, print operations, recordkeeping, shipping, and receiving. The applicant must be able to multitask and understand complex work instructions, maintaining quality logs and reporting documentation with meticulous attention to detail.
Additional responsibilities include cross‑training participation, handling time‑sensitive materials, maintaining high levels of customer care, and delegating work to copy operators to keep the team fully utilized, productive, and meeting print deadlines.
Job Duties & Responsibilities Job Intake
Answer incoming calls.
Monitor email traffic across various intake areas.
Respond to emails and answer inquiries.
Strong customer service skills.
Strong verbal/written communication skills.
Assess incoming print jobs and requested deadlines.
Communicate effectively with clients regarding job requirements.
Negotiate deadlines and other job parameters as necessary.
Organize and prioritize jobs in queue to optimize client satisfaction.
Use Microsoft Office suite.
Assign print jobs fairly between print operators.
Print Operator
Operate print, copy, and scanning equipment.
Operate binding and other finishing equipment.
Operate high‑volume printers such as Xerox, Konica Minolta, etc.
Produce high‑quality printed materials in a time‑sensitive environment using high‑speed digital printers.
Perform finishing tasks: wire‑O, 3‑hole drill, lamination, stuffing envelopes, folding, and cutting.
Use electronic/manual cutters.
Set up and operate a variety of printing software.
Use Microsoft Office suite.
Troubleshoot machine problems.
Required Qualifications
Previous experience in mail/document preparation.
Document scanning and/or indexing.
Ability to work individually or in a team environment.
Handle multiple projects simultaneously.
Adapt to a changing, fast‑growing production environment.
Communicate verbally and in writing with customers and company personnel.
Strong organizational and administrative skills.
Meet employer attendance policy.
Experience in email and Microsoft Windows environments is required.
May be required to lift items weighing up to 50 pounds (as permitted by state law).
Must be able to sit, stand, and/or walk for long periods.
High School Diploma or equivalent (GED) required.
Pay Range The pay range for this position starts at $19/hr; however, base pay offered may vary depending on job‑related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
Preferred Qualification The pay range for this position starts at $19 per hour; however, base pay offered may vary depending on job‑related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
Disclaimer XBP Global recruiters or representatives will only contact you from emails ending with @xbpamericas, @xbpasia, @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com, or @ersgroup.com. We would never ask you for payment or ask you to deposit a cheque into your personal bank account during the recruitment process.
#J-18808-Ljbffr