Employer Industry: Pest Control Services
Why consider this job opportunity
Competitive compensation package with bonus potential Comprehensive benefits including medical, dental, vision, and life insurance 401(k) plan with company match and employee stock purchase plan Paid vacation, holidays, and sick time Employee discounts, tuition reimbursement, and dependent scholarship awards Inclusive training programs provided by an industry leader What to Expect (Job Responsibilities)
Maintain thorough knowledge of company policies and procedures to assist employees with inquiries Conduct regular team meetings to enhance skills and share best practices Provide side-by-side coaching and call monitoring to ensure compliance with selling techniques Collaborate with other supervisors to ensure teamwork and reliability within the department Achieve human resource objectives by interviewing, hiring, training, and counseling employees What is Required (Qualifications)
High School Diploma or GED 2-4 years of supervisory or management experience in a sales call center environment 2-4 years of experience leading a remote team Excellent interpersonal and communication skills Proficient in Microsoft Office and comfortable in a high-volume role How to Stand Out (Preferred Qualifications)
Experience in the pest management industry Strong problem-solving abilities and a proactive approach Familiarity with performance metrics and call center operations Ability to motivate and engage a remote workforce Experience with continuous process improvement initiatives
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Competitive compensation package with bonus potential Comprehensive benefits including medical, dental, vision, and life insurance 401(k) plan with company match and employee stock purchase plan Paid vacation, holidays, and sick time Employee discounts, tuition reimbursement, and dependent scholarship awards Inclusive training programs provided by an industry leader What to Expect (Job Responsibilities)
Maintain thorough knowledge of company policies and procedures to assist employees with inquiries Conduct regular team meetings to enhance skills and share best practices Provide side-by-side coaching and call monitoring to ensure compliance with selling techniques Collaborate with other supervisors to ensure teamwork and reliability within the department Achieve human resource objectives by interviewing, hiring, training, and counseling employees What is Required (Qualifications)
High School Diploma or GED 2-4 years of supervisory or management experience in a sales call center environment 2-4 years of experience leading a remote team Excellent interpersonal and communication skills Proficient in Microsoft Office and comfortable in a high-volume role How to Stand Out (Preferred Qualifications)
Experience in the pest management industry Strong problem-solving abilities and a proactive approach Familiarity with performance metrics and call center operations Ability to motivate and engage a remote workforce Experience with continuous process improvement initiatives
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