Employer Industry: Pest Management Services
Why consider this job opportunity:
Competitive compensation package with bonus potential
Comprehensive benefits including medical, dental, vision, and life insurance
401(k) plan with company match and employee stock purchase plan
Paid vacation, holidays, and sick time
Opportunities for volunteer work and community involvement
Inclusive training programs as the industry leader
What to Expect (Job Responsibilities):
Maintain thorough knowledge of company policies and procedures to assist employees with inquiries
Conduct regular team meetings to enhance skills and share best practices
Provide coaching and call monitoring to ensure compliance with selling techniques
Collaborate with other supervisors to promote teamwork and reliability within the department
Manage human resource objectives by interviewing, hiring, training, and evaluating staff performance
What is Required (Qualifications):
High School Diploma or GED
2-4 years of supervisory/management experience in a sales call center environment
2-4 years of experience leading a remote team
Excellent interpersonal and communication skills
Proficient in Microsoft Office and comfortable in a high-volume role
How to Stand Out (Preferred Qualifications):
Experience in the pest management industry
Familiarity with customer service best practices
Proven track record of achieving sales targets
Experience with remote team management tools
Ability to analyze performance metrics and implement improvements
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Why consider this job opportunity:
Competitive compensation package with bonus potential
Comprehensive benefits including medical, dental, vision, and life insurance
401(k) plan with company match and employee stock purchase plan
Paid vacation, holidays, and sick time
Opportunities for volunteer work and community involvement
Inclusive training programs as the industry leader
What to Expect (Job Responsibilities):
Maintain thorough knowledge of company policies and procedures to assist employees with inquiries
Conduct regular team meetings to enhance skills and share best practices
Provide coaching and call monitoring to ensure compliance with selling techniques
Collaborate with other supervisors to promote teamwork and reliability within the department
Manage human resource objectives by interviewing, hiring, training, and evaluating staff performance
What is Required (Qualifications):
High School Diploma or GED
2-4 years of supervisory/management experience in a sales call center environment
2-4 years of experience leading a remote team
Excellent interpersonal and communication skills
Proficient in Microsoft Office and comfortable in a high-volume role
How to Stand Out (Preferred Qualifications):
Experience in the pest management industry
Familiarity with customer service best practices
Proven track record of achieving sales targets
Experience with remote team management tools
Ability to analyze performance metrics and implement improvements
#J-18808-Ljbffr