Employer Industry
Technology Services
Why consider this job opportunity
Base salary of $17.31/hr, with actual salaries varying based on qualifications and experience
Opportunity for career advancement, with 80% of managers promoted from within
Work-from-home convenience, allowing for a flexible work environment
Comprehensive benefits including medical, dental, and vision insurance, as well as a 401(k) retirement plan
Paid training and performance-based incentives, along with employee referral bonuses
Engaging company culture with networking opportunities and diversity support programs
What to Expect (Job Responsibilities)
Provide inbound customer support using a call flow guide to assist customers during their purchasing journey
Help customers complete purchases and offer post-order support
Engage in conversations to identify customer needs and persuade them to purchase additional products and services
Track and document customer interactions and retrieve information in databases
Maintain knowledge of client products and deliver expert customer experiences
What is Required (Qualifications)
Minimum of 6 months of soft sales experience, including upselling or telemarketing
Strong focus on building customer relationships and effective communication skills
A high school diploma or GED
Ability to work in a quiet, distraction-free environment
Proficiency in fast-paced multi-tasking and strong computer navigation skills
How to Stand Out (Preferred Qualifications)
Familiarity with smartphones, tablets, computers, and wearables
Eagerness to learn new technologies and adapt to changing environments
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Why consider this job opportunity
Base salary of $17.31/hr, with actual salaries varying based on qualifications and experience
Opportunity for career advancement, with 80% of managers promoted from within
Work-from-home convenience, allowing for a flexible work environment
Comprehensive benefits including medical, dental, and vision insurance, as well as a 401(k) retirement plan
Paid training and performance-based incentives, along with employee referral bonuses
Engaging company culture with networking opportunities and diversity support programs
What to Expect (Job Responsibilities)
Provide inbound customer support using a call flow guide to assist customers during their purchasing journey
Help customers complete purchases and offer post-order support
Engage in conversations to identify customer needs and persuade them to purchase additional products and services
Track and document customer interactions and retrieve information in databases
Maintain knowledge of client products and deliver expert customer experiences
What is Required (Qualifications)
Minimum of 6 months of soft sales experience, including upselling or telemarketing
Strong focus on building customer relationships and effective communication skills
A high school diploma or GED
Ability to work in a quiet, distraction-free environment
Proficiency in fast-paced multi-tasking and strong computer navigation skills
How to Stand Out (Preferred Qualifications)
Familiarity with smartphones, tablets, computers, and wearables
Eagerness to learn new technologies and adapt to changing environments
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr