Lead Collections Specialist (remote possible)
First American Financial, Florida, New York, United States
Employer Industry: Mortgage Servicing
Why consider this job opportunity
Salary up to $35.82 per hour
Opportunity for career advancement and growth within the organization
Flexible remote work option available
Comprehensive benefits package, including medical, dental, vision, and 401k
Supportive and inclusive workplace culture that values diversity and individuality
Chance to work with a recognized leader in the mortgage servicing industry
What to Expect (Job Responsibilities)
Perform various collection activities, including making collection calls and negotiating payment plans
Provide customer service regarding collections issues and process account adjustments
Gather and analyze collections data for reporting to management
Assist in designing and implementing collection strategies and workflows
Mentor team members and support supervisors during absences
What is Required (Qualifications)
High School diploma or equivalent; some college preferred
Minimum of 5+ years of directly related experience
Demonstrated leadership experience
Excellent verbal and written communication skills with strong negotiation abilities
In-depth knowledge of billing procedures, collections techniques, and accounts receivable
How to Stand Out (Preferred Qualifications)
Experience with mainframe systems such as Oracle or other operating systems
Strong knowledge of state and federal Fair Debt Collections Laws and bankruptcy procedures
Ability to thrive in a fast-paced collaborative environment and manage multiple priorities
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Salary up to $35.82 per hour
Opportunity for career advancement and growth within the organization
Flexible remote work option available
Comprehensive benefits package, including medical, dental, vision, and 401k
Supportive and inclusive workplace culture that values diversity and individuality
Chance to work with a recognized leader in the mortgage servicing industry
What to Expect (Job Responsibilities)
Perform various collection activities, including making collection calls and negotiating payment plans
Provide customer service regarding collections issues and process account adjustments
Gather and analyze collections data for reporting to management
Assist in designing and implementing collection strategies and workflows
Mentor team members and support supervisors during absences
What is Required (Qualifications)
High School diploma or equivalent; some college preferred
Minimum of 5+ years of directly related experience
Demonstrated leadership experience
Excellent verbal and written communication skills with strong negotiation abilities
In-depth knowledge of billing procedures, collections techniques, and accounts receivable
How to Stand Out (Preferred Qualifications)
Experience with mainframe systems such as Oracle or other operating systems
Strong knowledge of state and federal Fair Debt Collections Laws and bankruptcy procedures
Ability to thrive in a fast-paced collaborative environment and manage multiple priorities
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr