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Remote OCCC Sales Supervisor

Northwest Exterminating, Granite Heights, Wisconsin, United States

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Employer Industry: Pest Management Services

Why consider this job opportunity

Competitive compensation package with bonus potential

Comprehensive benefits including medical, dental, vision, and life insurance

401(k) plan with company match and employee stock purchase plan

Paid vacation, holidays, and sick time, along with tuition reimbursement and dependent scholarship awards

Opportunities for career advancement in a stable and growing industry

Work in a high-energy, collaborative remote environment

What to Expect (Job Responsibilities)

Maintain thorough knowledge of company policies and procedures to assist employees with inquiries

Conduct regular team meetings to enhance skills and share best practices

Provide coaching and call monitoring to ensure compliance with selling techniques

Collaborate with other supervisors to promote teamwork and reliability

Oversee human resource objectives including hiring, training, and performance evaluations

What is Required (Qualifications)

High School Diploma or GED

2-4 years of supervisory or management experience in a sales call center environment

2-4 years of experience leading a remote team

Excellent interpersonal and communication skills

Proficiency in Microsoft Office and basic computer skills in various software applications

How to Stand Out (Preferred Qualifications)

Experience in a fast-paced sales environment

Demonstrated ability to prioritize tasks and manage time efficiently

Familiarity with call center metrics and performance standards

Ability to adapt to changing business needs and work under pressure

Completion of a Culture Index Survey to understand work style and preferences

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