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Remote OCCC Sales Supervisor

Northwest Exterminating, Des Moines, Iowa, United States

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Employer Industry: Pest Management Services

Why consider this job opportunity?

Competitive compensation package with bonus potential

Comprehensive benefits including medical, dental, vision, and life insurance

401(k) plan with company match and employee stock purchase plan

Paid vacation, holidays, and sick time

Opportunities for community involvement and volunteering

Inclusive training programs as the industry leader

What to Expect (Job Responsibilities)

Maintain comprehensive knowledge of company policies and procedures to assist employees with inquiries

Conduct regular team meetings to enhance skills and share best practices

Perform coaching and call monitoring to ensure adherence to sales techniques

Collaborate with other supervisors to promote teamwork and reliability within the department

Oversee hiring, training, and performance evaluations of sales agents

What is Required (Qualifications)

High School Diploma or GED

2-4 years of supervisory or management experience in a sales call center environment

2-4 years of experience leading a remote team

Excellent interpersonal and communication skills

Proficiency in Microsoft Office and basic computer skills

How to Stand Out (Preferred Qualifications)

Experience in a fast‑paced sales environment

Strong ability to prioritize tasks and manage time efficiently

Familiarity with process improvement initiatives

Previous experience in the pest management industry

Comfort with high‑volume roles

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