Why consider this job opportunity
Competitive compensation package with bonus potential
Comprehensive benefits including medical, dental, vision, and life insurance
401(k) plan with company match and employee stock purchase plan
Paid vacation, holidays, and sick time
Opportunities for community involvement and volunteer work
Inclusive training programs to support professional development
What to Expect (Job Responsibilities)
Maintain thorough knowledge of company policies and procedures to assist employees with inquiries
Conduct regular team meetings to share best practices and improve skills
Provide coaching and call monitoring to ensure compliance with sales techniques
Collaborate with other supervisors to foster teamwork and reliability within the department
Achieve human resource objectives by managing hiring, training, and performance evaluations
What is Required (Qualifications)
High School Diploma or GED
2-4 years of supervisory or management experience in a sales call center environment
2-4 years of experience leading a remote team
Excellent interpersonal and communication skills
Proficient in Microsoft Office
How to Stand Out (Preferred Qualifications)
Experience in a fast-paced, high-volume call center environment
Familiarity with performance management practices
Strong problem-solving skills and ability to manage multiple priorities
Experience with coaching and developing team members
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Competitive compensation package with bonus potential
Comprehensive benefits including medical, dental, vision, and life insurance
401(k) plan with company match and employee stock purchase plan
Paid vacation, holidays, and sick time
Opportunities for community involvement and volunteer work
Inclusive training programs to support professional development
What to Expect (Job Responsibilities)
Maintain thorough knowledge of company policies and procedures to assist employees with inquiries
Conduct regular team meetings to share best practices and improve skills
Provide coaching and call monitoring to ensure compliance with sales techniques
Collaborate with other supervisors to foster teamwork and reliability within the department
Achieve human resource objectives by managing hiring, training, and performance evaluations
What is Required (Qualifications)
High School Diploma or GED
2-4 years of supervisory or management experience in a sales call center environment
2-4 years of experience leading a remote team
Excellent interpersonal and communication skills
Proficient in Microsoft Office
How to Stand Out (Preferred Qualifications)
Experience in a fast-paced, high-volume call center environment
Familiarity with performance management practices
Strong problem-solving skills and ability to manage multiple priorities
Experience with coaching and developing team members
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr